Vālenz Health
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As a Client Relationship Coordinator, you will ensure client success through managing the implementation process, organizing documents, scheduling meetings, and supporting Client Relationship Managers. You'll track client onboarding, provide administrative support, and maintain efficient communication with clients to enhance satisfaction.
As a Client Relationship Manager, you will support new groups in implementing the KISx Card program, fostering client success through education, relationship-building, and strategic planning. You will manage client expectations, facilitate virtual webinars, analyze data for insights, and ensure a smooth onboarding process. Your role is crucial in enhancing client satisfaction and program utilization, collaborating with brokers, HR managers, and internal teams to achieve objectives.