The Client Success Manager at Urban Insight will develop and drive the Client Success strategy while serving as a trusted advisor to clients. Responsibilities include onboarding, driving customer engagement, managing contracts, mitigating risks, and collaborating with sales and technical teams to achieve retention targets and improve client satisfaction.

The Client Success Manager at Urban Insight drives the Client Success strategy, builds relationships with clients, engages in onboarding, manages customer outcomes, advocates for clients internally, and works with Sales to meet retention targets. This role requires strong customer management, analytical, and communication skills.

As a freelance Technical Project Manager, you will lead the development of websites and web apps for mission-focused organizations. Responsibilities include managing projects, collaborating with clients, and improving processes. You will utilize Agile methodologies and ensure successful project execution from planning to launch.

Lead technical projects to develop websites and web applications for mission-driven organizations, guide teams through Agile processes, manage schedules, budgets, and ensure quality delivery while collaborating with clients.