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As an Application Support Consultant, you will serve as the primary contact for customer inquiries regarding IT and Business Applications. Duties include issue resolution, documentation of application defects, handling customer escalations, proposing service improvements, and mentoring newer team members, all while ensuring compliance with security and business procedures.
As an Application Support Consultant, you will provide professional and efficient support for customers regarding IT and Business Application issues. You will manage customer support cases, investigate application defects, coordinate with teams for escalation, and identify service improvement opportunities. You will also train less experienced team members and ensure customer satisfaction through effective communication and problem-solving.
The Associate Application Support Consultant provides first-line IT and Application support for customers, manages escalated issues, investigates application defects, and collaborates with the R&D team. Responsibilities include improving customer experience through process enhancements and mentoring junior team members.
As an Application Support Consultant, you will provide first-level support to customers regarding IT and Business Applications, resolving support cases, managing escalations, collaborating with R&D, and ensuring compliance with company policies. You'll also identify opportunities for service improvement and mentor junior team members while developing both product knowledge and soft skills.
As an Associate Application Support Consultant, you'll provide effective support for IT and Business Application queries, manage customer escalations, document application defects, and help improve customer service. You'll also be involved in process improvement initiatives and will mentor newer team members.
As an Application Support Consultant, you will act as the first point of contact for customers regarding IT and Business Application issues. Your duties include managing support cases, troubleshooting application defects, handling escalations, and suggesting process improvements to enhance customer experience. You will also mentor junior team members and contribute to personal development within a collaborative team environment.
As an Associate Functional Consultant, you will help implement ERP solutions for customers, engage in workshops, support cloud migrations, and contribute to ongoing customer engagement. Emphasizing relationship building, you will adapt your communication style and enhance your technical knowledge to ensure client satisfaction and success with Unit4's solutions.
The AI Operations Specialist is responsible for managing the operational lifecycle of AI/ML models deployed on Snowflake, ensuring reliability and performance. The role includes building deployment pipelines, monitoring system performance, optimizing operations, managing data quality, and continuous improvement through collaboration with data scientists and engineers.
The Microsoft 365 Consultant/Engineer acts as a point of contact for service escalations regarding Microsoft 365 issues, provides technical support, performs administration of the Microsoft 365 tenant, and conducts training for users. They develop workflows and PowerShell scripts to enhance efficiencies and support the adoption of Office 365 services while staying updated with the latest Microsoft technologies.
The Data Scientist role focuses on automating business processes using AI and machine learning, optimizing customer workflows, and developing tools to enhance customer interactions. Responsibilities include building predictive models, deploying machine learning solutions, monitoring performance, and ensuring data integration across systems.
The Data Scientist will leverage AI and machine learning to automate business processes and enhance customer experience by improving workflows, integrating data, and building predictive models. Responsibilities include designing automation solutions, monitoring performance, and collaborating with cross-functional teams.
The Data Scientist will specialize in AI and Machine Learning to automate business processes, improve workflows, and enhance customer experiences. Responsibilities include developing machine learning models, analyzing data for automation opportunities, and collaborating with cross-functional teams to design effective solutions.
As an Associate Consultant in Unit4's Professional Services team, you will implement ERP solutions, engage in onboarding and customer workshops, support existing clients during upgrades, and stay updated on new technologies. Strong communication and business analysis skills are essential, along with fluency in English and Dutch.
The Senior Project Manager is responsible for managing the implementation of Unit4 software solutions, ensuring projects are delivered on time, within budget, and meet customer expectations. This involves collaboration with project teams and stakeholders, maintaining project schedules, managing risks, and identifying opportunities for expansion and enhancement of services.
As a Senior Customer Success Manager, you will ensure clients leverage products and services effectively, develop tailored success plans, foster client relationships, and identify sales opportunities. You will act as a trusted advisor to meet client objectives while enhancing their experience.
The Senior Project Manager is responsible for leading the implementation of Unit4 software solutions, managing cross-functional teams, ensuring project deliverables are met within budget and on time, and maintaining communication with stakeholders to track project progress and risks.
As a Recruiter at Unit4, you will manage the full recruitment process for key positions across various regions by collaborating with hiring managers, sourcing top talent, and enhancing the hiring experience. Responsibilities include developing recruitment strategies, utilizing ATS, and engaging with candidates while promoting the company’s culture.
The Cloud Forecasting & Reporting Lead at Unit4 will oversee the reporting systems that monitor cloud migration, ensuring data accuracy and insightful reporting. Responsibilities include maintaining reporting templates, analyzing data for trends, and collaborating with project teams for successful project completion. This role is key to shaping cloud migration strategies through data-driven insights.
The Cloud Forecasting & Reporting Lead will oversee data management and reporting for the cloud migration process at Unit4. Responsibilities include creating reporting systems, ensuring data accuracy, analyzing trends, and collaborating with various teams to support strategic decision-making.
The Cloud Forecasting & Reporting Manager will lead the transition of enterprise solutions to the cloud by developing reporting tools, tracking migration progress against KPIs, identifying potential blockers, ensuring data quality, and collaborating with cross-functional teams to inform decision-making.