Uncommon Goods
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The Customer Support Specialist will provide exceptional service to U.S. and international customers via phone, email, and chat. Responsibilities include resolving customer issues, processing orders, and collaborating with team members. The role involves independent work with minimal supervision, adaptation to changes, and maintaining accurate records of customer interactions.
The Customer Support Specialist will provide exceptional customer service in English via phone, email, and chat to US-based and international customers. Responsibilities include addressing customer issues, processing orders, maintaining records, and collaborating with team members while demonstrating strong communication skills.
The Assistant Buyer will support the category buyer by managing new item pipelines, onboarding vendors, overseeing sample processes, and analyzing sales and inventory data. This role involves fostering vendor relationships, conducting business reviews, and assisting in product pitches and market strategies.