Unchained Labs
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As a Quality Control Technician, you will ensure products meet quality standards through inspections and testing during manufacturing. Responsibilities include operating instruments, performing product inspections, issuing nonconformance reports, and collaborating with engineering to improve inspection processes. You will also assist in data collection and analysis and contribute to procedure development.
The Field Application Scientist supports Unchained Labs' Biologics and Gene Therapy tools by conducting technical discussions, demonstrations, and providing customer support. Responsibilities include training, maintaining product knowledge, and ensuring positive customer relations.
The Sales Specialist will be responsible for sales activities in Japan, focusing on Unchained Labs LNP and Gene Therapy products. This role involves exceeding sales targets, generating leads, maintaining customer relations, and collaborating with colleagues on technical matters. The specialist will also conduct demos and provide technical presentations while utilizing Salesforce to track sales activities.
The Field Service Engineer will travel across the East Coast to install, maintain, and repair instruments in biologics and genomics. Responsibilities include troubleshooting support, documenting service cases in Salesforce, and ensuring customer satisfaction through exceptional service.
The Field Service Engineer will install, commission, and maintain laboratory automation solutions while providing customer support and troubleshooting assistance. Responsibilities include coordinating system installation, performing preventative maintenance, and logging service cases in Salesforce. The role requires strong communication and a customer-focused mindset, along with a willingness to travel extensively.