Search the 12 jobs at Turnitin

The Team Lead, Technical Support will manage a team of Triage Support Specialists, ensuring successful user support and team performance improvement. Responsibilities include monitoring case quality, developing team members, delivering feedback, managing performance, and overseeing staffing schedules. Additionally, they will actively engage in personal development and recruitment activities as needed.

The Senior Manager of Talent Development and Culture at Turnitin is responsible for designing and implementing innovative talent development programs, fostering a vibrant work culture, and enhancing employee engagement. This role includes collaboration with business leaders to streamline HR processes, facilitate training, and measure program success through analytics. A key aspect of this position is to embody and promote the company's culture while supporting and advising on employee experience initiatives.

The Senior Java Software Engineer will design, implement, and maintain scalable backend systems primarily using AWS Lambda. This role involves developing robust services, optimizing performance, and collaborating with cross-functional teams to integrate backend services. Responsibilities include conducting code reviews, mentoring junior engineers, and troubleshooting technical issues.

The Sales Development Manager at Turnitin is responsible for leading and mentoring a team of Sales Development Representatives, driving lead generation and qualification, and ensuring alignment with sales and marketing teams. This role involves strategy execution, performance tracking, process improvement, and fostering a positive team culture.

The Sales Development Representative at Turnitin will generate and prospect sales opportunities by developing qualified leads and assessing potential customer needs. The role involves building relationships, managing a sales pipeline, utilizing SalesForce, and reporting on results to sales management.

As a UX Researcher, you will manage end-to-end research projects, collaborating with product and engineering teams. Your role involves designing user studies, interpreting results to inform product decisions, and advocating for best practices in UX research to optimize user experience and product efficiency.

As a UX Researcher at Turnitin, you will plan and execute research projects to enhance user experience and product development. Collaborating with product and engineering teams, you will translate research findings into actionable insights and engage in workshops while advocating for best practices in UX research.

The Online Community Manager will nurture and grow Turnitin's community through engagement strategies, content creation, and by facilitating online events. This role includes moderating discussions, responding to member inquiries, and collaborating with teams to optimize the community experience based on insights and feedback.

The Onboarding Consultant will own the end-to-end onboarding process for assigned customers, managing change, implementation, training, and adoption of Turnitin's product suite. This role includes facilitating consultative training sessions, monitoring project plans, and ensuring successful transitions for clients.

As a UX Researcher, you will lead research projects, collaborate with product and engineering teams, and translate user insights into actionable recommendations to influence product development. You will champion UX best practices and enhance the operational efficiency of the research team.

Join Turnitin as a Technical Support Representative assisting in delivering world-class client support. Responsibilities include resolving technical issues, coordinating with Engineering, maintaining documentation, and supporting strategic initiatives. Requires a Bachelor's degree or customer support experience, fluency in English, computer skills, and ability to work in a fast-paced environment. Desirable skills include familiarity with Learning Management Systems and web technologies.

As a UX Researcher at Turnitin, you will lead and execute research projects, collaborate with product and engineering teams, identify user needs, and translate research findings into actionable insights to enhance product development.