Search the 24 jobs at Turnitin

The Relationship & Operations Manager oversees service delivery and daily operations, focusing on relationship management with BPOs. Responsibilities include managing BPO performance, ensuring service compliance, onboarding staff, monitoring quality, leading continuous improvement efforts, and collaborating with various teams to enhance overall service delivery.

The Director, People Partnerships and Employee Relations will lead the People Team in Turnitin, partnering with senior leaders to develop and implement people strategies that align with business objectives. Responsibilities include advising on employee relations, engagement, talent acquisition, and organizational design, as well as utilizing data to inform decision-making and driving continuous improvement in people practices.

The Director of People Partnerships and Employee Relations at Turnitin will lead initiatives in Employee Relations, Engagement, and Inclusion. This role will partner with senior leadership to develop and execute the People Strategy, focusing on stakeholder relationships, management information, talent acquisition, and implementing best practices in HR.

The Director of People Partnerships and Employee Relations will lead the People Team in aligning business strategies with human resources goals, focusing on employee relations, engagement, and inclusion. Key responsibilities include coaching leaders, managing employee engagement data, advising on organizational design, and ensuring a strong talent pipeline.

The Director, People Partnerships and Employee Relations will partner with senior leadership, provide thought leadership on employee relations and engagement, execute People strategy aligned with business needs, support talent acquisition, and drive organizational development. They will also analyze employee engagement metrics and advise on best practices to enhance workplace culture.

The Sales Development Representative will generate and prospect sales opportunities, build relationships with potential customers, and manage a pipeline of interested leads. Responsibilities include conducting research, leveraging tools like SalesForce for outreach, and coordinating product demonstrations with sales account executives.

As an Associate Account Manager, you will develop and execute business growth strategies within the education sector. Responsibilities include managing sales plans for your territory, communicating value propositions, conducting market research, and collaborating with marketing teams. You will also handle CRM data management and participate in industry events.

The Senior People Services Delivery Manager will oversee the Tier 1 and Tier 2 teams, ensuring effective employee query resolution and compliance with People processes. Responsibilities include managing operational effectiveness, enhancing processes through technology, maintaining team engagement with objectives, developing policies, conducting audits, and ensuring regulatory compliance.

The Onboarding Consultant will manage the end-to-end onboarding process for customers at Turnitin, focusing on change management, implementation, training, and adoption of their product suite. Responsibilities include facilitating training sessions, monitoring client progress, and ensuring timely project milestones are met while aligning with various internal teams.

The Proposal Writer is responsible for managing the end-to-end process of RFPs and tenders, collaborating with various stakeholders to gather information, and ensuring proposal documents meet quality and branding standards. This role involves optimizing content repositories and maintaining product knowledge to communicate value propositions effectively.

The Account Executive is responsible for driving new business sales in a defined territory, achieving sales targets, managing client relationships, conducting product demonstrations, and collaborating with internal stakeholders to ensure a positive client experience. The role involves understanding client needs and crafting tailored solutions to meet them effectively.

The Associate Account Manager will develop and execute strategic sales plans for higher education institutions, conduct market research, manage sales data in the CRM system, and effectively communicate value propositions through sales presentations and demos, while collaborating with marketing on campaigns.

Lead a team of Triage Support Specialists to ensure successful user support and improve team performance. Responsibilities include managing team dynamics, setting clear goals, providing feedback, developing individual capabilities, and monitoring team performance.

The Onboarding Consultant at Turnitin will manage the entire onboarding process for customers. Responsibilities include coordinating change management, training, implementation, and ensuring successful product adoption. The role requires strong communication skills and the ability to assess customer needs and track progress effectively.

The Proposal Writer is responsible for managing the end-to-end process for RFPs/Tenders, collaborating with SMEs, optimizing proposal content, and ensuring compliance with quality standards. This role requires strong writing and organizational skills, along with the ability to maintain content repositories and adhere to processes while driving team contributions to proposal timelines.

The Sales Development Representative will generate and prospect sales opportunities in the secondary education market, nurturing leads, managing a pipeline, and facilitating communication between prospects and sales account executives. Key responsibilities include researching potential customers, utilizing SalesForce, and reporting results to the sales manager.

The Finance Systems Developer role focuses on developing and customizing NetSuite ERP by creating scripts, automating finance processes, and providing support to users. The position involves collaboration with finance and IT teams, troubleshooting issues, and enhancing the system's functionality, all while ensuring proper documentation and training for end users.

The Collections / Cash Apps Specialist will manage a multi-currency ledger, ensure timely payments from customers, and maintain positive relationships. Responsibilities include cash allocation, resolving queries, processing final notices, and adhering to company policies.

As a Technical Support Representative, Tier 2, you will provide advanced technical support for Turnitin products, liaising between the Support and Development teams. Responsibilities include handling escalated issues, identifying trends, maintaining support ticket quality, and sharing knowledge with the team.

The Account Executive leads new business efforts for educational technology products, manages client interactions, forecasts sales targets, generates and closes leads, develops strategies for pipeline growth, and communicates value propositions to various stakeholders.