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The Salesforce Administrator will oversee user management, system enhancements, data integrity, and security within the Salesforce platform. Responsibilities include maintaining user profiles, automating business processes, providing user support, collaborating with teams for process improvement, and generating reports to facilitate decision-making.
Trustpilot seeks to unite consumers and businesses through reviews, advocating for transparency and independence. The company values connection, collaboration, and a diverse workplace, offering employees the autonomy to shape their careers.
The Enablement Manager in Customer Experience will develop and implement the CX Enablement program, create training content, manage knowledge resources, and ensure support teams are equipped with necessary information and tools to enhance customer experience. Responsibilities include collaborating with leadership, monitoring training effectiveness, and promoting continuous learning.