Search the 6 jobs at Transfr

The Grants Manager at Transfr will manage the grant writing process, ensuring submissions of at least 60 grant applications annually, while providing expertise on funding programs, assisting clients with program goals, collaborating with the Customer Success Team on grant metrics, and delivering superior customer service for grant collaboration.

The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.

The Customer Success Manager will enhance customer engagement and retention by driving product adoption and utilization. This role involves analyzing customer data, supporting seamless implementations, facilitating renewal processes, managing customer feedback, and utilizing resources to educate clients, ultimately improving customer satisfaction and reducing churn.

The Associate Customer Success Manager at Transfr will drive product adoption, manage customer engagements, ensure smooth implementation processes, and maintain proactive communication for customer retention and satisfaction. The role includes collaborating with the Customer Success team to address challenges, gather customer feedback, and improve business metrics related to customer relationships.

As an Associate Customer Success Manager, you will support customer engagement and retention, drive product adoption, and ensure customers leverage the value of Transfr's offerings. You will collaborate with the Customer Success team to address challenges, facilitate renewals, and implement customers' success plans, driving improvements in business metrics and customer feedback processes.

The Account Executive at Transfr is responsible for generating new business in the K12 and Higher Education sectors by utilizing sales processes to identify opportunities, develop proposals, and engage with customers to address their needs, while also collaborating with the marketing team and managing contracts.