Touch Support, Inc. & SNF Back Office
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As a Junior IT Support Specialist, you will respond to customer inquiries via chat, email, and phone, assist customers with onboarding and technical issues, and strive to enhance customer satisfaction through effective communication and problem-solving.
The Accountant will verify accounting documents, oversee documentation flow, prepare reconciliations, assist in monthly and quarterly closures, and perform various ad hoc tasks as needed.
As a Junior Accountant at Touch Support, you will handle billing and invoicing, maintain accounting records, reconcile transactions, and manage accounts payable/receivable. This remote role requires proficiency in English and basic computer skills, with an emphasis on attention to detail and ability to work independently or as part of a team.
The Accountant will be responsible for verifying accounting documents, controlling documentation flow, preparing monthly reconciliations, and assisting with monthly and quarterly closures. Other tasks may include various duties as requested by management.
The Junior IT Support Specialist will manage customer inquiries via chat, email, and calls, assisting with onboarding, technical questions, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and a passion for technology, particularly in Linux and Windows administration, while being committed to learning and supporting customers effectively.
The Sales and Account Manager is responsible for identifying new business opportunities, building client relationships, implementing business strategies for finance and IT sectors, and leading cross-functional collaboration to meet business goals. This position requires excellent communication, organizational, and analytical skills in a fast-paced environment.
The Finance Administrator Trainee will be responsible for preparing and submitting billing and invoicing, inputting accounting data, reconciling bank deposits, maintaining records of incoming payments, and liaising with customers and vendors. This role requires attention to detail and the ability to work independently and as part of a team in a remote setting.
As a Junior IT Support Specialist, you will assist customers through chat, email, and phone by resolving their questions and technical challenges. You'll support onboarding processes, advocate for customer needs, and enhance customer satisfaction while cultivating your skills in IT and customer service.