TheKey
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The Manager of Financial Analysis & Reporting oversees a small team managing liquidity and BI Dashboarding processes. This role involves developing business intelligence solutions, administering analytics systems, providing user support, and conducting cash forecasting. Responsibilities also include training staff, creating reports, and communicating data findings to business leaders to enhance decision-making.
The General Manager is responsible for managing all operations of TheKey's location, ensuring financial performance, client satisfaction, and quality care delivery by leading a cross-functional team. The role involves building relationships with clients and partners, overseeing recruitment and training, and implementing strategies for growth and retention.
The Administrative Assistant will support day-to-day operations, assist field care managers and office staff, handle customer service via phone and video, liaise with corporate departments, monitor billing information, onboard new clients, and perform additional duties as assigned.
The Staffing Manager trains and supervises caregivers, conducts performance evaluations, manages schedules, and ensures quality care compliance. This role facilitates communication between caregivers and administrative staff and supports caregiver training and retention initiatives, while also overseeing payroll and documenting client concerns.
The Client Success Manager at TheKey is responsible for ensuring high-quality, consistent care for clients by maintaining care plans, monitoring care delivery, and building strong relationships with clients and their support systems. This role involves reassessing client needs, improving care experiences, and ensuring satisfaction and retention through collaboration with team members and community resources.