As a Senior Customer Support Analyst, you will establish client relationships, provide exceptional service, troubleshoot issues, identify and resolve recurring problems, conduct training, participate in User Acceptance Testing, and update knowledge articles. Your role will support customer satisfaction and the effective use of products in the Consumer Goods sector.

The Customer Support Analyst will engage with customers to resolve inquiries and issues, manage ticket priorities according to SLAs, and collaborate with product and engineering teams. Responsibilities include providing exceptional customer service, troubleshooting, managing P1 and P2 tickets, and contributing to knowledge base improvements while ensuring customer satisfaction with innovative solutions in the consumer goods sector.

The Senior Customer Success Partner at TELUS Agriculture & Consumer Goods will focus on managing customer retention, increasing account value, onboarding, and improving customer experiences while fostering relationships and collaborating with sales and marketing teams to meet revenue targets.

As a Bilingual Customer Success Solutions Specialist at TELUS, you will be the primary virtual contact for clients, managing customer interactions, providing high-quality service, and ensuring satisfaction. Your role involves problem-solving, process optimization, collaborating with teams, and training new members while upholding SLAs and KPIs.

The role involves leading forecasts for software products, managing revenue and profit targets, and collaborating with teams across finance, sales, and product management to develop pricing plans and optimize booking strategies. The manager will analyze performance data, mentor team members, and present recommendations to senior management.

The Manager of Consumer Goods Product Marketing will lead a team to develop and execute marketing strategies for software products specific to the consumer goods industry. Responsibilities include collaborating with cross-functional teams, creating sales materials, overseeing product messaging, and analyzing market trends to enhance the product's market position.

The Manager, Consumer Goods Product Marketing will lead the product marketing team, developing strategies for consumer goods software products. Responsibilities include market analysis, creating compelling messaging, overseeing marketing collateral, and collaborating with cross-functional teams to enhance product positioning and drive business growth.

As an Account Manager at TELUS Agriculture & Consumer Goods, you will enhance the company's presence in the Mid Market Consumer Goods market by delivering innovative technology solutions. This role involves owning customer relationships, generating sales leads, preparing proposals, negotiating contracts, and collaborating with internal teams to meet sales targets and objectives.

As an Account Executive, you'll grow the Trade Promotion Management business by managing account plans, providing software demonstrations, and collaborating with internal and external teams to optimize the sales process. You'll be the subject matter expert, communicate product capabilities, and attend client meetings and industry events to drive business growth.

The Cattle Research Project Coordinator facilitates research studies in cattle feedlot and calf grower production. They coordinate study implementation, communicate with cattle managers, support animal health and nutrition studies, compile large datasets, and assist in technical writing.

The Sustainability Program Specialist will coordinate and expand sustainability services in animal agriculture, developing programs to promote environmentally sustainable livestock management practices. This role involves collaboration with clients and stakeholders to drive initiatives and stay informed on eco-friendly opportunities.

The Manager of Customer Marketing will lead B2B demand generation and customer marketing efforts for Consumer Goods solutions, translating business objectives into actionable goals, executing marketing strategies including ABM and content marketing, and collaborating with various teams to enhance stakeholder engagement and marketing effectiveness.

The Senior Customer Development Manager at TELUS Consumer Goods is responsible for driving growth and retention in customer portfolios. Key responsibilities include creating annual customer plans, managing communication processes, advancing sales opportunities, and collaborating with product strategy to identify new offers that meet client needs.

As a Senior Manager in the Brand & Customer Marketing team, you'll lead B2B demand generation efforts for Consumer Goods solutions. Responsibilities include developing marketing strategies, managing stakeholder engagement, reporting KPIs, driving team engagement, and optimizing marketing budget expenditures.