Taskrabbit
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As a Performance Specialist, you will analyze customer service performance metrics, identify trends, provide feedback to supervisors, and develop initiatives to improve performance. Responsibilities include working with leadership to understand KPI performance, conducting quality evaluations of support representatives, and coaching new hires.
As a Customer Success Manager, you will help Taskers achieve their goals by providing onboarding, support, and coaching. You'll conduct weekly workshops, ensure positive experiences, implement productivity tactics, and make strategic recommendations for program improvements.
As a Social Media Specialist at Taskrabbit, you will manage and execute content strategies across organic social media channels, create engaging content, analyze performance, and collaborate with various teams on campaigns. Your role is vital in building the brand's online presence and engaging with clients and influencers.
As a Senior Business Analyst, you will provide company-wide business insights, enhance data-driven decision-making, and deliver timely reporting and analytics. You will analyze business performance, discover patterns, and build dashboards while collaborating cross-functionally to drive strategic recommendations.
The Staff Product Manager will lead initiatives to enhance Taskrabbit's partner and customer experiences, focusing on B2B growth and revenue. This role requires developing strategies based on partner feedback, leading product development teams, and ensuring effective cross-functional collaboration to drive marketplace expansion.
As a Marketing Copywriter at Taskrabbit, you'll create and manage content across various channels, including brand campaigns, paid and email campaigns, and social media. You will focus on maintaining brand messaging, creating an editorial calendar, and analyzing performance data to enhance engagement and conversion.
As a Marketing Copywriter at Taskrabbit, you will create and manage content across various marketing channels, develop a global editorial strategy, analyze performance data, and work with both internal teams and external partners to enhance brand messaging and customer engagement.