Suvoda

Conshohocken, Pennsylvania, USA
Total Offices: 2
523 Total Employees
Year Founded: 2012

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Benefits at Suvoda

Financial + Retirement

401(K)

Performance bonus

Office Perks

Company-sponsored outings

Free snacks and drinks

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Child Care + Parental Leave

Family medical leave

Culture

Flexible work schedule

Remote work program

Professional Development

Job training & conferences

Vacation + Time Off

Paid volunteer time

Paid holidays

Paid sick days

Search the 18 jobs at Suvoda

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The Jr. Technical Support Specialist will provide essential support on clinical trial software systems, troubleshoot escalated technical issues, create and execute SQL scripts, investigate system issues, and collaborate with teams to resolve complex problems. The role involves validating bugs, documenting scenarios, and mentoring peers, ensuring data integrity and efficient support processes.
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The Software Support Specialist I provides support to system users, troubleshooting and resolving issues via phone and email. Responsibilities include maintaining documentation, collaborating with teams, and implementing process improvements while adhering to compliance standards.