Search the 7 jobs at Sunrun (Sunrun.com).

The Customer Account Representative at Sunrun is responsible for delivering exceptional service to customers and the sales team by managing inquiries via phone, email, and live chat. Key responsibilities include troubleshooting issues, processing orders, maintaining account documentation, and ensuring customer satisfaction while adhering to performance metrics in a fast-paced environment.

The Sales Retention Representative at Sunrun is responsible for managing At Risk Customer cases, providing support through inbound and outbound calls, educating customers about solar options, and re-engaging with inactive prospects while maintaining high-quality service standards.

The Sr. Desktop Support Representative handles troubleshooting for applications and offers direct support to employees regarding applications-related issues. Responsibilities include resolving hardware and software problems, documenting solutions, and maintaining communication with development teams to manage IT issues effectively.

The Staff Technical Product Manager at Sunrun will lead the development of Business Process Management and Workflow domains, overseeing the product lifecycle from discovery to execution. Key responsibilities include developing product strategy, conducting user research, and driving cross-functional collaboration.

The Sr. Program Performance Analyst at Sunrun will monitor and analyze partner performance against KPIs, generate strategic insights for presentations, manage forecasting cycles, and refine the QBR framework. The role includes conducting market analysis and regular updates to partner scorecards to enhance performance management and decision-making.

The Sr. Manager, Accounting will lead all accounting, tax, reporting, and compliance functions for Snapnrack. This role involves establishing a separate accounting department, transitioning to Acumatica ERP, managing compliance and treasury functions, mentoring junior staff, and providing reports to executive management.

Join our solar team as a Customer Engagement Specialist at Sunrun. You will be the trusted point of contact for customers, providing personalized assistance, anticipating their needs, and ensuring a seamless experience. Your responsibilities include account management, problem-solving, and enhancing customer satisfaction. Build lasting relationships by actively listening and resolving issues with grace and professionalism.