Search the 15 jobs at Sunnova Energy

The Customer Support Supervisor at Sunnova Energy oversees daily operations for customer support, manages a team of specialists, improves communication and efficiency, and ensures quality customer service related to solar system installations and contract processing. This role involves leadership, training coordination, performance monitoring, and continuous improvement efforts.

The Technical Support Specialist at Sunnova provides daily phone support to customers, identifies system issues, troubleshoots using monitoring tools, and educates customers on system operation while meeting specific goals for call volume and customer service quality.

The Bilingual Customer Support Specialist I at Sunnova is responsible for providing daily phone support to customers and partners, managing inbound and outbound calls, collecting billing information, and ensuring excellent customer service. The role requires data entry into Salesforce and maintaining quality service standards while handling customer inquiries and issues.

The Customer Support Specialist III at Sunnova provides phone and email support, assists with monitoring system reports, inputs data into Salesforce, and mentors CSS I and II agents. Responsibilities include managing new product projects, improving processes, addressing escalated calls, and maintaining quality customer service.

The Sr. Manager, Insurance at Sunnova will manage and optimize insurance policies, evaluate insurance needs, complete an RFP, and facilitate Tax Credit Insurance for renewable energy transactions. The role includes managing claims and ensuring compliance with requirements to mitigate financial risks and safeguard company assets.

The Regional Sales Consultant is responsible for generating and closing solar sales, meeting sales goals, managing customer engagements, performing detailed energy assessments, presenting customized solutions, and ensuring customer satisfaction throughout the sales process.

The Regional Sales Consultant at Sunnova is responsible for generating and closing solar sales by engaging with potential customers, performing needs assessments, presenting solar solutions, maintaining organized records in Salesforce, and ensuring customer satisfaction throughout the sales process.

The Regional Sales Consultant at Sunnova is responsible for generating and closing solar sales, managing leads, performing energy assessments, presenting customized solutions, and ensuring customer satisfaction throughout the sales process. The role also involves maintaining organized records in Salesforce and collaborating with internal teams.

The Manager, Financial and Settlement Operations will oversee financial and volume settlement operations in Energy Services, ensuring accurate month-end financial reporting, customer payment delivery, and volumetric settlement validation. This role will work with internal partners to manage financial operations while maintaining adherence to deadlines and compliance requirements. Effective collaboration and support across Energy Services are also key responsibilities.

The Data Architect at Sunnova is responsible for developing data collection, modeling, and integration strategies. This includes designing data pipelines, managing Snowflake data warehouses, and integrating data from Salesforce. The role involves optimizing data storage, ensuring data quality, and collaborating with analysts and scientists to support data-driven decision-making.

The Credit Analyst at Sunnova is responsible for improving processes in Credit, Billing, Payment Processing, and Collections. Key tasks include reporting, trend analysis for collections, recommending credit policies, enhancing automation, and coordinating dealer onboarding to meet revenue and A/R targets.

The Senior Product Marketing Manager at Sunnova will oversee outbound marketing activities, develop product messaging and positioning, and work collaboratively to drive marketing efforts for the solar services portfolio. Responsibilities include creating marketing collateral, establishing feedback channels with sales, measuring marketing program effectiveness, and mentoring the product marketing team.

The Compensation Manager at Sunnova will oversee compensation programs, maintain competitive pay structures, conduct job evaluations, manage sales incentive plans, and participate in annual compensation cycles. They will ensure compliance with regulations and provide data-driven insights for improvement.

The Financial Analyst at Sunnova will support the corporate finance strategy by maintaining financial models, analyzing large data sets, and providing insights on financial performance. Responsibilities include presenting analysis to stakeholders, coordinating with multiple departments, and working with structured finance transactions.

The Financial Reporting Senior is responsible for all internal and external financial reporting, ensuring compliance with GAAP and SEC regulations, assisting in managing SOX policies, and preparing financial statements. This role involves analyzing financial data, developing internal policies, and supporting external auditors, alongside research into accounting issues.