Sunnova Energy
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The Senior Product Marketing Manager at Sunnova will oversee outbound marketing activities, product messaging, and positioning for the solar product portfolio. Responsibilities include collaboration with product and marketing teams, developing customer collateral, managing product education materials, and mentoring a team of product marketing professionals to support organizational goals.
The Compensation Manager is responsible for developing and managing compensation programs, conducting job evaluations, overseeing sales incentive plans, and analyzing compensation metrics to ensure competitiveness and compliance with regulations.
The Financial Analyst will support Sunnova’s corporate finance strategy by producing financial models, analyzing large data sets, and presenting insights on financial performance to various stakeholders. They will work with multiple departments to gather financial data and contribute to complex structured finance transactions.
The Financial Reporting Senior at Sunnova will manage all internal and external financial reporting, ensuring compliance with GAAP and SEC regulations. Responsibilities include preparing financial statements, developing XBRL processes, managing SOX compliance, supporting auditors, analyzing financial statements, and developing accounting policies. A strong focus on detail and research is required.
The Customer Support Supervisor oversees daily support activities for customers and partners at Sunnova. Responsibilities include leading and coaching a team of Customer Support Specialists, improving production levels, ensuring data integrity, delivering performance reviews, and managing customer experience and project deadlines during solar system installation.
The Technical Support Specialist at Sunnova provides daily phone support to customers, identifies system issues, troubleshoots using monitoring tools, and educates customers on system operation while meeting specific goals for call volume and customer service quality.
The Bilingual Customer Support Specialist I at Sunnova is responsible for providing daily phone support to customers and partners, managing inbound and outbound calls, collecting billing information, and ensuring excellent customer service. The role requires data entry into Salesforce and maintaining quality service standards while handling customer inquiries and issues.
The Customer Support Specialist III at Sunnova provides phone and email support, assists with monitoring system reports, inputs data into Salesforce, and mentors CSS I and II agents. Responsibilities include managing new product projects, improving processes, addressing escalated calls, and maintaining quality customer service.
The Regional Sales Consultant at Sunnova is responsible for generating and closing solar sales by engaging customers, qualifying leads, presenting tailored solar solutions, and guiding them through the contract process. The role involves utilizing Salesforce for pipeline management and collaborating with internal teams to enhance customer satisfaction and meet monthly sales quotas.
The Manager of Financial and Settlement Operations at Sunnova leads financial operations for Energy Services, ensuring accurate month-end reports, timely customer payments, and volumetric settlements. This role collaborates with cross-functional teams to enhance the efficiency of financial workflows and compliance with public reporting requirements in the energy sector.
The Systems Engineer at Sunnova is responsible for ensuring effective computer operations, providing technical assistance for issues related to systems, software, and hardware, managing user accounts on cloud platforms, and implementing security measures. The role includes diagnostic tasks, case management, and mentorship for junior team members.
The Data Architect at Sunnova is responsible for developing data solutions, integrating data from various sources such as Salesforce into Snowflake, and managing data quality and governance. The role involves creating data pipelines, utilizing AWS infrastructure, collaborating with cross-functional teams, and optimizing data performance and security.
The Credit Analyst at Sunnova is responsible for improving credit processes, reporting, and collections within the Revenue Management department. Key responsibilities include analyzing collection trends, developing new credit procedures, maintaining credit decision thresholds, and ensuring accuracy in billing and payment processing. This role also involves creating documentation for the automation of current manual processes.