The Student Support Specialist at StraighterLine supports students by providing assistance and resolving issues related to their academic goals. Responsibilities include answering queries through various communication channels, leveraging tools for efficient support, and maintaining a high level of customer service. The role demands independent problem-solving, strong analytical skills, and flexibility in a call center environment.

The Senior Web Analyst will analyze web traffic and user behavior utilizing Google Analytics, focusing on eCommerce performance and media attribution. Responsibilities include creating eCommerce dashboards, managing media attribution systems, and collaborating with teams to improve digital marketing strategies and website performance.