Search the 7 jobs at SpotHero

The Field Operations Specialist will enhance customer and operator experiences by analyzing data, implementing solutions, and optimizing field operations. Responsibilities include identifying inefficiencies, communicating with internal stakeholders, and evaluating conditions to ensure satisfaction. You'll also drive product innovation and assist with operator communications and market initiatives.

The Growth Manager (Account Manager) II at SpotHero is responsible for acquiring new parking supply, optimizing performance of existing locations, and driving revenue growth through relationship building and client consultation. This role involves analytics, onboarding new clients, attending industry events, and ensuring operational smoothness while providing value to partners.

The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.

The Senior Engineering Manager will lead a squad of backend and QA engineers, focusing on building products to tackle scaling challenges. Responsibilities include mentoring team members, ensuring high-quality code, implementing best practices, and driving process innovation. This role is also accountable for team performance and navigating relationships with stakeholders.

The National Account Executive at SpotHero is responsible for creating partnerships with parking operators and businesses, driving sales for new products, managing a sales pipeline, and developing industry relationships while collaborating with sales leadership. They meet new account acquisition goals and provide insights to ensure successful onboarding of partners.

The Senior B2B Marketing Specialist will drive go-to-market initiatives for B2B products, collaborating with Product and Sales teams to create marketing campaigns, manage content calendars, develop thought leadership strategies, and analyze B2B marketing effectiveness. Responsibilities also include crafting marketing materials, conducting webinars, and overseeing sales enablement efforts.

The Growth Manager II at SpotHero is responsible for acquiring new parking supply, optimizing performance at existing locations, and building relationships with clients. The role involves analyzing supply, meeting optimization goals, onboarding new clients, and attending industry events to strengthen partnerships.