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As a Growth Manager at SpotHero, you will drive revenue growth by optimizing parking supply, building relationships with partners, and providing consultative support. Your role involves onboarding clients, addressing feedback, and collaborating with teams to enhance performance and ensure partner satisfaction.
The Field Operations Specialist will enhance customer and operator experiences by analyzing data, implementing solutions, and optimizing field operations. Responsibilities include identifying inefficiencies, communicating with internal stakeholders, and evaluating conditions to ensure satisfaction. You'll also drive product innovation and assist with operator communications and market initiatives.
The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.
