The Desktop Support Administrator will provide technical support and administration for local desktop systems, managing incidents, user accounts, hardware installations, and ensuring compliance with IT Asset and Configuration Management practices. The role requires troubleshooting of hardware and network issues, supporting VDI, and maintaining records of IT assets.

The Desktop Support Administrator provides technical support for local desktop systems, managing incidents, user accounts, hardware replacement, and IT asset management. This role includes troubleshooting network issues and supporting virtual desktop environments in adherence to Service Level Agreements (SLAs).