The Technical Support Specialist provides Tier I and Tier II support for the diagnosis and resolution of technical problems, monitoring system health, and documenting issues. Responsibilities include assisting users, managing escalations, and repairing equipment as needed.

The Lab Manager II is responsible for supporting incident responses to cyber-attacks, characterizing breach severity, developing mitigation plans, and restoring services. This role involves managing user accounts, troubleshooting technical issues, implementing new technologies, and monitoring system performance and security.

The Technical Writer & Editor III will develop and review technical communications, maintain program documents, create cybersecurity documentation, and coordinate with Incident Management teams. The role also involves working under pressure to ensure timely delivery of documents, while engaging technical analysts for a precise narrative on cybersecurity topics.

The Incident Manager III will oversee incident response for clients experiencing cyber-attacks, investigate and assess breaches, recommend mitigation strategies, and ensure service restoration. They will analyze incident data, monitor threats, and document incidents from detection to resolution while providing support during assigned shifts.

The Information Security Manager II will provide support for incident response in a government mission, performing investigations of breaches, creating mitigation plans, and aiding in restoration of services. This role requires continuous monitoring of customer networks, detection of cyber threats, and producing reports based on threat assessments.

The Network Based Systems Analyst II will support cyber defense analysis by investigating network incidents, characterizing unusual activities, validating alerts, and providing reports on network threats and defenses. Responsibilities include monitoring network traffic, identifying intrusions, conducting trend analysis, and collaborating with cyber defense teams to enhance security responses.

The Incident Manager II will support incident response efforts, characterizing the severity of breaches, developing mitigation plans, and assisting with restoration of services for government entities facing cyber-attacks. Responsibilities include analyzing network alerts, documenting incidents, and collaborating across teams to facilitate effective incident management.

As Lab Manager III, you will oversee response to cyber-attacks, performing investigations, developing mitigation plans, and assisting with service restoration. Responsibilities include supporting technology implementation, assessing network security, assisting users, and managing systems performance and accessibility.

The Network Based Systems Analyst III will lead and assist in cyber incident response investigations, interface with customers, assess network security, collect evidence, analyze network activity, and support cyber defense tasks. The role requires collaboration and strong technical knowledge in network analysis and incident response.

The Information Security Manager III is responsible for supporting U.S. Government agencies in incident response, mitigating cyber-attacks, developing security strategies, and implementing security policies. This role requires technical expertise and collaboration across various projects and requires extensive experience in information security.

The Technical Writer & Editor III will develop and review technical communications for cybersecurity projects, maintain technical documents, and coordinate with engineering teams. The role requires strong writing skills and the ability to work under pressure in a fast-paced environment.

The Incident Manager III will support incident response to cyber-attacks for Government agencies, conduct breach investigations, develop mitigation strategies, and restore services. They will analyze incident data, monitor threats, document incidents, and work collaboratively with other teams.

The Network Based Systems Analyst IV will coordinate incident response investigations, analyze network activity for threats, assess security concerns, write reports, and handle CND incidents. A strong background in network investigations and cybersecurity principles is required.