Benefits at Solutions by Text

The Principal Data Architect will lead the implementation of data practices leveraging AWS technologies, integrating Machine Learning and AI capabilities, and ensuring robust data architectures. Responsibilities include designing scalable data solutions, developing data streaming architectures, guiding data engineering teams, and collaborating with cross-functional departments to align data strategies with organizational goals.

The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.

The Human Resources Generalist will manage the employee lifecycle, administer benefits, conduct onboarding, facilitate performance reviews, oversee payroll processes, ensure compliance with laws, and support employee relations while maintaining confidentiality and professionalism.