Snapdocs, Inc.
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The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.
The Strategic Partnerships Operations Manager will manage business development operations, overseeing the opportunity pipeline, contract management, and project execution. They will support industry affairs initiatives and maintain departmental progress through dashboards and budget management. Excellent organizational, communication, and reporting skills are essential for coordinating across teams and ensuring successful execution of strategic partnerships.