Search the 7 jobs at SilverSky

The Inside Sales Representative manages the sales process for products and services, focuses on generating quotes, handling renewals, and collaborates with the accounting department for accurate financial records. Key responsibilities include responding to customer inquiries, tracking contract renewals, managing sales orders, and maintaining customer records in the CRM system.

The Senior Deployment Project Coordinator is responsible for overseeing standard deployment procedures, collaborating with various departments to resolve technical issues, maintaining documentation, managing client expectations, and ensuring successful project delivery. They also train clients on basic service administration and escalate issues as necessary.

The SOC Director leads the Security Operations Center, ensuring customer satisfaction and quality oversight of incident management. Responsibilities include managing SOC operations, overseeing threat management, driving collaboration among teams, and mentoring staff. The role requires excellent communication skills and the ability to navigate complex situations while improving operational efficiencies.

As an Inside Sales Representative, you will drive growth by engaging with existing and potential clients, managing the full sales cycle, and collaborating with teams to present tailored cybersecurity solutions. Your role involves identifying leads, maintaining sales records, and reporting on metrics to ensure customer satisfaction and retention.

The Sales Specialist drives growth by assisting the sales team, managing sales opportunities, nurturing leads, and generating new business. This role includes tracking sales metrics, supporting customer communications, and providing product information, while collaborating closely with account executives and technical teams.

The SOC Analyst L2 monitors and analyzes security systems to identify threats, assists in incident response, communicates alerts, supervises team operations, and provides coaching. They also make recommendations for improving policies and handle technical escalations.

The Support Ops Engineer monitors and manages escalated support tickets, communicates with customer support to enhance resolution efficiency, and resolves customer issues related to system alerts, focusing on Linux and Microsoft environments. Responsibilities include translating technical information for customers, escalating problems effectively, and collaborating across teams to ensure exceptional service delivery.