As an Events Specialist at Shopmonkey, you will coordinate logistical requirements for trade shows and internal events, collaborate with marketing to promote shows, manage travel arrangements, and ensure compliance with exhibitor standards. You will work in a dynamic startup environment aimed at enhancing brand awareness and driving growth.

The Sales Development Representative identifies and sources new sales opportunities, schedules product demos, supports Account Executives, and follows up with potential customers. They collaborate with Sales Leadership on communication plans and keep CRM records up to date while meeting daily KPIs and mentoring new representatives.

The QuickBooks Support Specialist will provide excellent customer service and technical support for QuickBooks, assisting small business owners in configuring and using the software. They will resolve customer issues, manage multiple priorities, and contribute to process improvements to enhance the customer experience.

The Implementation Manager will be the main contact for customers during their implementation process, delivering top-notch service and support across all product areas while assisting in training for successful customer onboarding. This role requires exceptional communication skills, project management abilities, and a passion for the automotive industry.

The Manager of Customer Support will lead and develop a team in a contact center, focusing on enhancing customer experience, managing operations, and achieving key performance indicators. Responsibilities include monitoring team performance, overseeing daily operations, implementing technology projects, and analyzing data to drive improvements.

The Customer Success Manager will enhance customer engagement and growth by building relationships, driving product adoption, managing renewals and upsells, resolving customer issues, and reporting on customer success metrics. They will collaborate with cross-functional teams to ensure customer satisfaction and success with the platform.

As a Customer Account Manager, you will build relationships with auto repair shop owners, driving adoption of Shopmonkey's products and services. Responsibilities include generating new revenue, maintaining a sales pipeline, executing sales strategies, and understanding customer needs to deliver tailored solutions.

As an Events Specialist at Shopmonkey, you will coordinate and execute trade shows and internal events to enhance brand awareness and contribute to the company's growth. Your role includes logistical planning, collaboration with marketing, and managing event budgets while ensuring all standards are met during the execution of events.

As a Full-Stack Engineer, you will develop and deploy production-quality code using JavaScript, Node.js and React. You will improve code performance, participate in architectural discussions, lead technical discussions, and mentor less experienced engineers. You will also take part in building a modern software solution for auto-repair shops.

The Controller manages the company's financial operations, overseeing the accounting function, ensuring compliance with GAAP, preparing financial statements, coordinating close activities, and managing accounting staff while implementing new financial systems and policies.

The Sales Development Representative will identify and source new sales opportunities, schedule demonstrations for prospects, assist the Account Executive in closing deals, and maintain CRM records while meeting KPIs. Fluency in English and Spanish is required.

Shopmonkey invites applicants to submit a general application expressing their fit for future job openings as the company continues to grow. They emphasize a supportive work environment and encourage check-ins on their job board for new opportunities.

As a Solutions Engineer at Shopmonkey, you will drive customer engagement through technical pre-sales processes, deliver compelling demos, support sales teams, and resolve customer inquiries, all while collaborating cross-functionally to scale client success.

Seeking an energetic and organized Account Executive for SMB, responsible for building relationships with prospective clients, driving revenue growth, and promoting the product to users. This hybrid role requires in-office attendance 2 days/week in Marin County, California. Compensation includes a base salary of $70,000 with an uncapped commission target of $70,000 annually, equity, and standard benefits.