The Customer Care Associate, Group Orders is responsible for providing high-level support to Group Order clients, resolving order-related issues with restaurant partners, and handling customer inquiries via email and phone. This role involves ensuring adherence to Group Order operations and developing strategies for team and platform growth while maintaining Sharebite's service standards.

As a Customer Care Specialist at Sharebite, you'll provide exceptional service to customers, resolving questions and problems through email and phone. You'll collaborate with the Passport Team Lead to enhance operations and ensure customer satisfaction, while also relaying feedback for product improvements.

As a Customer Care Associate for Group Orders, you will support clients and restaurant partners, manage order-related issues, handle customer inquiries promptly, and uphold company service standards. The role involves collaboration with management to enhance operational methods and strategies.