Sertifi
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The Customer Implementation Specialist I will guide new customers through the post-sales process, provide trainings on using Sertifi's tools, assist with embedded forms, and collaborate with various internal teams to support customer needs. Responsibilities include training clients, responding to inquiries, maintaining communication records, and working on customer setup projects.
The Senior Product Manager will lead the development of integrations and strategic partnerships to improve customer satisfaction and growth. Responsibilities include using data to influence teams, ensuring product lifecycle excellence, and collaborating with internal teams to deliver customer-centric strategies.
The Security Analyst at Sertifi will ensure compliance with security standards, analyze policy impacts, manage risk assessments, remediate control gaps, oversee ongoing compliance processes, support vulnerability management, assist with audits, provide security expertise, and promote cybersecurity awareness across the organization.
The Payment Processing Solutions Consultant will focus on maintaining existing client accounts, facilitating the effective use of payment processing solutions, managing customer inquiries, and aiding in financial reconciliation. The role requires travel and involves proactive merchant outreach to enhance client relationships and utilize Sertifi products effectively.
The Senior Site Engineer will collaborate with multiple teams to manage and optimize self-hosted infrastructure and network at a co-located data center, while also supporting a cloud migration. Responsibilities include improving automation in software releases and serving as a subject matter expert in Operations and Networking.