Search the 13 jobs at Sendcloud

As an Account Executive for Sendcloud, you will focus on attracting and converting customers from the DACH region. You will engage in both inbound and outbound sales, requiring strong cold-calling abilities while also establishing partnerships with local e-commerce businesses.

As a Credit Controller at Sendcloud, you will be responsible for collecting overdue invoices, working with customers in payment difficulties, and conducting credit assessments. You will collaborate with various departments to resolve disputes, improve AR processes, and ensure a positive customer experience while maintaining collection goals.

As a Backend Engineer at Sendcloud, you will work on building and maintaining carrier connections, focusing on integrating core services with logistical partners. Your role involves coding, testing, and automating processes while utilizing tools like Python, FastAPI, Django, and Docker. You'll also engage in operational tasks and contribute to a high standard of code quality and observability in production environments.

As a Customer Success Manager, you will ensure customer satisfaction and retention by understanding their needs, helping them implement key features of Sendcloud's platform, and identifying growth opportunities. Your main focus will be to maintain customer health, manage relations, and work collaboratively with various teams to enhance customer success.

The Sales Enablement Specialist at Sendcloud will create and implement sales on-boarding and training, ensuring the sales team's quota achievement. The role involves using data for program success metrics, designing engaging training content, and supporting cross-departmental initiatives while fostering a positive team culture.

As a Technical Support Team Lead, you'll manage and support a team of Technical Support Specialists, ensuring effective resolution of technical issues related to the web-based logistics solution. You'll lead projects for process improvements, communicate with user-facing teams, and act as the main connector with technical teams to handle escalations.

The Customer Solution Specialist at Sendcloud provides professional support to B2B customers, guiding them through the shipping tool and helping them make informed decisions. Responsibilities include handling inbound calls, chats, and tickets via Zendesk, along with improving customer experience based on their inquiries.

As a Senior Backend Engineer at Sendcloud, you will work on the Sendcloud system, integrating carriers and online stores. You will be part of a cross-functional team, ensuring high test coverage, continuous integration, and automation. Responsibilities include developing distributed and scalable code, working with Python frameworks, designing for observability, and more.

As an Account Executive at Sendcloud, you'll engage with and convert customers in the UK market, contribute to commercial growth, and prospect new clients through both inbound and outbound sales strategies. A self-starter with a passion for e-commerce and strong communication skills will thrive in this role.

As the Engineering Manager for the Carrier Core team at Sendcloud, you will lead and mentor engineers, manage project delivery using Agile methodologies, and oversee the development and maintenance of core technology for Carrier integrations. You will foster collaboration across teams and advocate for best practices to drive continuous improvement.

As a Platform Engineer at Sendcloud, you will build and maintain the infrastructure platform using AWS and Kubernetes, focus on platform security, manage release processes with CI/CD, and ensure observability in production. You are expected to work with Infrastructure as Code using Terraform and containerized microservices.

The Sales Enablement Team Lead at Sendcloud will create and implement onboarding, training, and development for the sales team to ensure consistent quota achievement. This role involves collaboration with the CRO and other leaders, fostering stakeholder alignment, managing enablement initiatives, and facilitating training events.

As a Customer Success Manager at Sendcloud, you are responsible for managing a portfolio of customers, ensuring their success by understanding their needs, providing strategic consultations, identifying growth opportunities, and collaborating with various teams to optimize the platform for customer satisfaction and retention.