As an Enterprise Customer Success Manager at Sendcloud, you will drive retention and growth for key customers by delivering exceptional service and product understanding. Engage with Enterprise clients, ensuring their needs are met, facilitating onboarding, and maintaining relationships to reduce churn and promote upsell opportunities. You will gather feedback for internal teams to enhance customer solutions.

As a Business Development Representative, you'll generate new business leads through outbound prospecting in the DACH SMB market, supporting the sales process by connecting prospects with Account Executives. This entry-level role is focused on developing foundational sales skills in a collaborative environment.

As a Commercial Analyst at Sendcloud, you will drive revenue growth and profitability by transforming data into actionable insights. Your role involves optimizing pricing strategies, identifying growth opportunities, and collaborating with teams across the organization. You will analyze customer behavior and market trends to maintain Sendcloud's competitive edge and enhance subscription offerings.

As a QA Engineer at Sendcloud, you will ensure system reliability through user acceptance testing, automated regression tests, and collaboration with developers and Product Managers. Your role involves enhancing the development automation stack, establishing CI/CD pipelines, and providing training to improve testing processes across teams.

As an Account Executive for Sendcloud, you will focus on attracting and converting customers from the DACH region. You will engage in both inbound and outbound sales, requiring strong cold-calling abilities while also establishing partnerships with local e-commerce businesses.

As a Platform Engineer at Sendcloud, you will build and maintain the infrastructure for our e-commerce shipping solutions. You will focus on platform security, manage CI/CD release processes, and work with AWS, Kubernetes, and Terraform to ensure proper deployment and operational quality of our services.

As a Backend Engineer at Sendcloud, you will work on building and maintaining carrier connections, focusing on integrating core services with logistical partners. Your role involves coding, testing, and automating processes while utilizing tools like Python, FastAPI, Django, and Docker. You'll also engage in operational tasks and contribute to a high standard of code quality and observability in production environments.

As an Account Executive, you will be responsible for prospecting and closing new clients within the Dutch SMB market, specializing in e-commerce. Your role includes maintaining a sales pipeline, cold calling, conducting demos, and onboarding clients, all while contributing to team revenue goals.

As a Senior Backend Engineer at Sendcloud, you will work with a cross-functional team to automate e-commerce shipping solutions. You will build and maintain a high-quality code base, develop scalable and distributed applications, and ensure code is continuously tested and integrated. You will also engage with various technologies and improve system observability.

As a Growth Customer Success Manager at Sendcloud, you will identify and execute growth opportunities within the existing customer base, guiding them to maximize their potential through data analysis and tailored engagement strategies. You'll manage renewals, drive customer relationships, and collaborate across departments for impactful business outcomes.

As a Customer Success Manager at Sendcloud, you will handle the health of your customer portfolio, minimize churn, and seek growth opportunities. Your role involves consulting with customers, linking their objectives with Sendcloud's features, and delivering a positive business impact through relationship management and collaboration across teams.

As a Business Development Representative, you'll focus on generating new business through prospecting and outreach in the Belgian market. You will work closely with Account Executives and specialize in SaaS sales, aiming for personal and professional growth within the company.

As a Customer Success Manager at Sendcloud, you will be responsible for managing customer portfolios, understanding customer needs and goals, uncovering growth opportunities, and ensuring customer success by implementing key features of the platform. You will work collaboratively with the internal teams to deliver against success criteria and build strong relationships with customers.

As a Customer Solution Specialist at Sendcloud, you will assist B2B customers by providing support and solutions for their shipping concerns within the shipping tool. Your role involves consulting and transforming customers to manage their shipping processes independently while handling inbound communications through calls, chats, and tickets via Zendesk.