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The Customer Renewal Manager will lead the renewal execution process, collaborating with various departments to ensure data integrity, manage renewal opportunities, and provide updates on complex issues while driving renewal revenue.
As a Solution Architect at SailPoint, you will lead customer projects, document requirements, educate customers on product architecture, develop technical training, design solutions, and assist in the delivery of implementations while acting as a trusted advisor. Your role requires strong technical expertise and client communication skills across a range of identity governance products.
The Resource Coordinator will support the Resource Management Office by addressing staffing and allocation challenges, facilitating meetings, tracking timesheets, and analyzing resource utilization data. Responsibilities include creating reports, maintaining documentation, and collaborating with stakeholders to improve resource allocation and productivity.