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As a WordPress Support Engineer, you'll be the first point of contact for customer issues, providing technical support through various channels. Your role involves troubleshooting WordPress, assisting with migrations, writing knowledge-based articles, and ensuring a WOW experience for customers.

As a WordPress Support Engineer, you will be the first point of contact for customer issues related to their websites. You will provide support through Live Chat and Tickets, troubleshoot common WordPress issues, assist with migrations, and ensure excellent customer experiences. You will also help in creating knowledge base articles and converting recurring issues into feature requests.