As a Senior Product Designer at Zipline, you will lead design projects focused on improving retail operations. Your responsibilities include collaborating with product and engineering teams, conducting user research, and creating user-friendly designs. You'll drive the design process from concept to launch, ensuring high-quality solutions that enhance the user experience.

The Customer Success Engineer at Zipline supports the frontline Customer Support team and Account managers by providing technical solutions to complex customer issues. The role involves identifying system problems, developing custom scripts, maintaining documentation, and automating repetitive tasks to enhance customer satisfaction and service delivery.