Search the 6 jobs at Retail Zipline

As a Senior Product Manager at Zipline, you will lead the integration of third-party applications into our core product. Your role involves managing product strategies, engaging with partners and customers, driving technical partnerships, and facilitating the development of a seamless ecosystem of integrated experiences. You will use data-driven insights to support decision-making and collaborate with cross-functional teams to enhance customer satisfaction and product delivery.

As a Demand Generation Manager at Zipline, you will develop and execute demand generation strategies to drive new business, align processes with sales, optimize lead generation initiatives, and analyze marketing data for campaign effectiveness. You will enhance marketing technology and ensure data quality to support impactful marketing campaigns.

The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.

As a Customer Success Engineer at Zipline, you will support Tier 1 and 2 customer support teams and Account Managers by providing technical solutions to complex customer issues. Your role includes developing custom scripts in Ruby, troubleshooting problems, creating documentation, and automating repetitive tasks to enhance customer service delivery.

As a Product Manager for Engagement at Zipline, you’ll develop and prioritize features that enhance employee engagement, streamline communication, and improve workplace tools. Collaborating with cross-functional teams, you'll conduct user research and analyze metrics to drive product strategy and ensure alignment with organizational goals, thereby fostering a connected and empowered work environment.

As a Senior Product Designer at Zipline, you will collaborate with product and engineering teams to create impactful UX/UI solutions, conduct user research, design high-quality user interfaces, and improve team processes in a mission-driven environment. You will lead design discussions and iterate on solutions to enhance retail operations.