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As a Consumer Success Representative at Realtor.com, you will engage with clients through calls, emails, and texts to understand their real estate needs. The role involves making numerous daily calls, providing outstanding service, and building relationships with real estate professionals to facilitate transactions.
The Senior Workplace Services Specialist will oversee all Facilities activities at Realtor.com, focusing on security, health & safety, sustainability, and space planning. Responsibilities include developing security protocols, managing safety programs, coordinating office security, and assisting with business continuity plans, project management, and general office maintenance.
As an Avail Customer Care Specialist at Realtor.com®, you will support customers through phone and email, help troubleshoot issues, and guide them in navigating the landlord and renter lifecycle. You'll contribute to self-help solutions and uphold the company's values in a customer-centric role.