The Project Manager will oversee projects from inception to completion at a telecom startup, ensuring deadlines are met and clear communication is maintained with all stakeholders. The role requires problem-solving abilities and a positive, collaborative attitude in a fast-paced environment.

As Head of Customer Support, you'll lead a team to enhance customer experiences, drive operational excellence, manage escalations, foster a customer-first culture, and implement process improvements. Collaboration with other departments is crucial for maximizing customer satisfaction and support efficiency.