The Controller at Radicle Health will lead financial operations, ensuring accurate financial reporting and strong internal controls. This includes overseeing the financial close process, managing accounts payable and receivable, and coordinating annual audits. The role also involves collaborating on financial metrics and strategic planning while managing financial systems and team development.

The Senior Customer Success Manager at Radicle Health will manage key mid-market accounts to drive product adoption and long-term retention. Responsibilities include conducting regular check-ins, educating customers on product features, providing training, tracking customer satisfaction, and identifying upsell opportunities. The role requires strong communication skills and proficiency with tools like Salesforce and Zendesk.

The IT Specialist will provide technical support and troubleshoot hardware and software issues for employees, oversee IT infrastructure, ensure system security and performance, develop training programs, and manage IT onboarding. This role includes collaborating with vendors and managing IT projects to enhance efficiency and compliance.

The Senior Manager of Internal Communications at Radicle Health will lead the development and execution of internal communication strategies, optimize communication platforms, and partner with leaders to enhance employee engagement and transparency. The role involves crafting messages for major initiatives, measuring effectiveness, and improving communication processes within the organization.

The Implementation Specialist at Radicle Health guides customers through the onboarding of Electronic Health Records systems, ensuring they are set up for success. This role involves project management, consultation, training, and support to facilitate a smooth onboarding process while maintaining high standards of customer service and professionalism, particularly regarding HIPAA compliance.

The GRC Analyst will support Radicle Health's Governance, Risk, and Compliance initiatives by ensuring compliance with regulatory standards, assessing security risks, and implementing best practices. Responsibilities include conducting audits, managing third-party vendor compliance, and developing security policies and training programs.

The Product Design Manager at Radicle Health leads a team in creating user-centered design solutions for software products. They set design strategies, oversee research, mentor designers, and engage with senior stakeholders to ensure a cohesive and scalable design system that aligns with business goals.

The Data Product Analyst role involves owning and evolving the DataStudio platform, writing advanced SQL queries to analyze data, managing data requests from stakeholders, training customers on BI tools, and collaborating on product vision and roadmaps while ensuring compliance with data privacy standards.

As VP of Customer Experience, you will lead a 70+ member CX team, focusing on implementation, support, training, and customer success for EHR products. Your role involves developing strategies for customer activation and engagement, driving revenue through upselling, and collaborating with executive leadership to align CX initiatives with company goals.

As a Senior Customer Support Specialist, you will manage complex technical issues, mentor junior specialists, and lead process improvements to enhance customer satisfaction. You'll collaborate with cross-functional teams, perform troubleshooting using SQL and C#, and analyze customer trends to drive strategic improvements in service quality.

The Power BI Developer will design and develop reports and dashboards, optimize queries using DAX, integrate large data sources into a cohesive model, and maintain reports in Power BI while providing technical guidance to clients and stakeholders.

The Talent Acquisition Specialist will lead full-cycle recruiting efforts across various roles at Radicle Health. Responsibilities include sourcing candidates, optimizing talent operations, collaborating with hiring managers, and enhancing the candidate experience. The role demands a data-driven and process-oriented approach to recruitment, with an emphasis on efficiency and best practices.

The Lead Data Engineer will design, develop, and implement data pipelines, warehouses, and lakes while ensuring data quality and integrity. They will engage with stakeholders, document requirements, and lead efforts to maintain and monitor the data infrastructure.

As a Software Engineer IV at Radicle Health, you will design, develop, and maintain complex software applications using AWS Lambda, Node.js, and TypeScript. You'll collaborate with cross-functional teams, partake in code reviews, conduct testing, and troubleshoot software defects. Staying updated with the latest technologies and best practices is also crucial in this role.