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As a Sales Development Representative at Qualtrics, you will engage with leaders from various organizations to help them understand how the Qualtrics platform can improve their decision-making through data insights. Your role involves making numerous calls and emails daily, strategizing with Account Executives, and collaborating with marketing to generate leads and build a qualified sales pipeline.
As a Senior Software Engineer on the Customer Care team, you will develop scalable web-based solutions to solve complex business problems, optimize existing features, and implement new functionalities, all while collaborating closely with cross-functional teams and employing Agile methodologies.
This role involves leading the digital engagement strategy for Qualtrics’ Customer Success team to enhance customer experiences, drive adoption of products, and maximize retention and expansion through innovative digital channels. The leader will report to the Global Head of Customer Success and manage multiple teams to ensure seamless digital and frontline collaboration.
