Benefits at QGenda

As a Customer Support Specialist at QGenda, you will provide exceptional support to customers by delivering best practices through collaboration with the Customer Experience organization. Your role will involve managing customer expectations and ensuring timely resolutions while maintaining accurate tracking of customer interactions and cases.

The CX Training Specialist will conduct engaging training sessions, both in-person and virtually, design and develop tailored training content, and assess training effectiveness. This role focuses on enhancing the employee journey within QGenda by utilizing various training methods and collaborating with cross-functional teams to meet training needs.

The SVP Sales at QGenda will lead and mentor a team to drive pipeline growth, manage strategic relationships with clients, and ensure the team adheres to high activity standards and effective use of CRM tools like Salesforce. This role requires fostering a high-performing team culture and engaging with C-level clients to expand business opportunities.