Proof (formerly Notarize)
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As a Customer Support Associate at Proof, you'll provide chat, email, and phone support to customers, resolving product and service inquiries while maintaining a positive and professional attitude. You will also provide product feedback, handle administrative tasks, and be flexible in responding to various customer needs.
As a Senior Product Designer at Proof, you will wireframe, design, and prototype B2B2C features in Figma, lead cross-functional discussions, address user pain points, present designs, and collaborate with UX researchers. You’ll work to drive user engagement and activation, mentoring junior designers and participating in feedback sessions.
As a Senior Data Scientist in Fraud Detection, you will analyze and mitigate fraud risks using advanced analytics and machine learning. Collaborate with product and engineering teams to build data-driven solutions and improve fraud detection strategies while maintaining an understanding of current trends.