Search the 12 jobs at Prezzee

As a Customer Success Manager at Prezzee, you will support clients during onboarding and throughout their journey, ensuring they achieve their goals. You will maintain communication, identify opportunities for growth, and collaborate with internal teams to enhance client solutions, using data to monitor client health.

As a Senior Software Engineer at Prezzee, you will collaborate with a talented team to develop the company's global gift card solutions. Responsibilities include delivering quality code, mentoring junior engineers, and applying best software engineering practices within an agile environment.

As a Copywriter, you will create and edit compelling content for various channels targeting a Canadian audience. You'll collaborate with marketing and design teams, apply SEO strategies, proofread materials, and ensure brand consistency while engaging customers throughout their journey.

As an Account Executive at Prezzee, you will onboard new clients, drive sales conversions, and build strong relationships with B2B clients. You will lead demos, manage inquiries, support lead generation, and collaborate with internal teams to ensure an exceptional client experience.

The Data Management Specialist will document and optimize the data ecosystem, ensuring data accuracy and accessibility. Responsibilities include managing data flows, creating metadata processes, assessing data quality, and collaborating with various stakeholders to improve data practices and documentation.

As a Data Management Specialist, you will document and optimize Prezzee's data ecosystem, ensuring the accuracy and accessibility of data sources and flows. You will work with cross-functional teams to establish metrics, resolve data inconsistencies, and present data-driven insights to support decision-making.

As a Senior Software Engineer at Prezzee, you will lead frontend development, contributing to a globally distributed gift card solution. Your role involves mentoring junior developers, ensuring quality code, and collaborating within an agile team. You will work with technologies like React 18 and contribute to software lifecycle best practices to enhance user experience on the platform.

As a QA Engineer, you'll drive quality in software development by working closely with engineers, automating testing processes, and collaborating with product and project management teams to ensure high-quality releases and improvements.

The Senior Manager - Customer Operations will lead a regional team of customer care agents, manage BPO contracts, drive performance metrics, and improve customer service procedures. This role involves coaching, mentoring, and collaborating with internal stakeholders to ensure effective customer resolutions and continuous improvement processes. The manager will also participate in product feature launches and strategy recommendations based on customer feedback.

The Senior Manager of Customer Operations is responsible for managing a regional team of customer care agents, ensuring service delivery, mentoring staff, managing BPO contracts, and monitoring customer feedback. The role emphasizes performance improvement and the establishment of a global sales operations capability to support company growth.

As a Scrum Master at Prezzee, you will coach teams to solve problems, deliver product enhancements, and facilitate Scrum events. You’ll ensure the team understands product goals and assists the Product Owner in maintaining the backlog. Your role involves removing obstacles and fostering a culture of self-organization and continuous improvement.

As a Scrum Master, you will coach self-organizing teams, ensure understanding of product goals, maintain a healthy backlog, facilitate Scrum events, and help the team deliver on commitments while removing obstacles. You'll also support continuous improvement and team collaboration.