PointClickCare
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The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
The Sr Project Manager at PointClickCare will lead project implementations, acting as the primary client liaison. Responsibilities include understanding customer needs, creating and managing project plans, resource allocation, managing project scope, communication with senior leadership, and resolving project risks and issues.
As an Intermediate Site Reliability Engineer, you will ensure system reliability, scalability, and efficiency by maintaining uptime and performance, automating processes, and implementing best practices. You'll collaborate with teams to optimize system architecture and make enhancements for a stable and secure environment.
The Payroll Specialist manages the end-to-end payroll process for over 1,200 employees, ensuring compliance with company and legislative requirements. Responsibilities include processing semi-monthly and bi-weekly payrolls, handling employee inquiries regarding payroll, and maintaining accurate records. The role requires strong attention to detail, integrity, and expertise in payroll systems and legislation.
The Product Marketing Manager at PointClickCare will focus on creating effective product positioning, defining target audiences, and collaborating on marketing strategies to enhance care coordination within healthcare segments. The role emphasizes improving transitional care management outcomes and ensuring marketing efforts align with financial goals.
The Contracts Analyst role involves reviewing contracts for accuracy and compliance, entering data into contract management and CRM systems, validating contractual data, generating reports, and collaborating with legal teams. The position emphasizes attention to detail and effective communication.
The Sales Development Representative will build sales pipeline by attracting and qualifying prospects interested in electronic health record products. Responsibilities include generating leads, collaborating on campaigns, and utilizing a CRM to track progress. This entry-level role supports organizational growth and offers extensive training and mentorship.
As a Sales Development Representative (SDR) at PointClickCare, you will generate sales leads by qualifying prospects for electronic health record products and collaborating on targeted campaigns. This role requires engaging with potential customers to understand their needs and creating opportunities for Account Executives. You'll also utilize a CRM system to track sales activities and contribute to company culture and objectives.
As an Engineering Program Manager, you will oversee the Software Development Lifecycle (SDLC) process, ensuring timely software deployments and managing cross-functional teams to reach project milestones. Your role involves collaborating with engineering and product management, facilitating team readiness, and communicating project status to leadership.
The Finance Customer Support Analyst will handle pricing and deal compliance, data analysis, and financial modeling to support the contract process. Responsibilities include working with Customer Success teams on re-contracting, managing sales order approvals, and onboarding new customers while ensuring exceptional customer support.
As a Senior Software Architect, you will design and develop efficient solutions for complex systems, lead technical feasibility analyses, collaborate with stakeholders, and mentor engineering teams to align with business goals. You will also define architecture vision and ensure the implementation of best practices in coding and design.
As an Intermediate Site Reliability Engineer, you will ensure system reliability, scalability, and efficiency by maintaining uptime and performance, automating processes, and collaborating with teams to enhance system architecture. You'll also implement best practices in site reliability and system administration.
As a Senior Software Architect, you will design scalable software solutions that address complex business problems. Your role will involve collaborating with teams to assess project feasibility, driving innovation in framework selection, mentoring engineers, and ensuring adherence to architectural principles while enhancing system efficiency and security.
The Technical Account Manager is responsible for delivering exceptional support to customers, managing technical health, addressing inquiries, resolving complex issues, and enhancing customer satisfaction. This role involves coordinating with internal teams, maintaining CRM information, and providing on-site assistance for assigned accounts.
As a Senior Software Engineer, you will be responsible for managing the software development life cycle, collaborating with business teams on requirements, developing applications with clean code, automating tasks, debugging, validating, and ensuring software stays updated with the latest technologies. You'll also review code, work with internal teams and vendors, and maintain a strong understanding of web development paradigms and tools.
The Senior Software Engineer will be responsible for developing software applications, writing clean and efficient code, performing system analysis, debugging, and collaborating with teams to improve products. They will ensure software quality through testing and must have experience with various programming languages and frameworks.
As a Senior Software Engineer at PointClickCare, you will develop tools and applications, automate tasks, analyze and debug systems, and collaborate with internal teams. You will work on writing clean, efficient code using various programming languages and frameworks, ensuring software is up-to-date with the latest technologies in a hybrid work environment.
Dynamic Sales Professional working in Healthcare, SaaS, or Enterprise Software at PointClickCare. Join a team passionate about making a positive difference in people's lives through innovative healthcare technology for seniors and caregivers.
The Enterprise Architect will define and execute the strategy for the Salesforce practice, translating business needs into technical solutions. Responsibilities include managing custom development, integrating systems, evaluating application portfolios, and ensuring alignment of technology with business goals.
The Enterprise Architect will lead the technology landscape optimization for PointClickCare, focusing on the Salesforce product suite. Responsibilities include translating business requirements into solutions, overseeing technical delivery, participating in architecture reviews, and developing comprehensive technical strategies for Salesforce.