As a Support Manager at Platform.sh, you will lead and inspire the customer support team, focusing on process optimization, mentoring team members, and driving customer success. You'll report on performance, coordinate with internal teams, and assist during critical incidents, ensuring every customer interaction is positively impactful.

As a Cloud Support Engineer at Platform.sh, you will troubleshoot and resolve complex technical issues for customers involving Linux, MySQL, and various programming languages. You'll enhance support processes, document solutions, provide on-call support, and assist in improving customer-facing documentation. Your role will significantly impact customer satisfaction and Platform.sh's reputation in the developer community.

As a Global Payroll Specialist at Platform.sh, you'll ensure accurate and timely payroll processing across various regions, staying compliant with payroll laws and regulations. You will investigate payroll discrepancies, collaborate with HR and Finance for streamlined operations, manage payroll vendors, prepare reports, and provide training and support to team members.

The DevRel Engineer will engage with technical communities to create content, advocate for product improvements, and enhance the developer experience through collaboration, demos, and community programs. Key responsibilities include optimizing web frameworks, addressing user feedback, and participating in events to raise brand awareness.