Search the 42 jobs at PitchBook

The Customer Support Specialist at PitchBook is responsible for providing direct support to clients via phone, email, and chat. This role involves troubleshooting issues, achieving contact goals, documenting interactions in Salesforce, and collaborating with team members to enhance customer experience while supporting company values.

The Quality Assurance Analyst will maintain the quality of customer support at PitchBook by evaluating support interactions, providing feedback, analyzing metrics, and identifying training needs. The role involves establishing quality standards, monitoring performance, and contributing to a culture of continuous improvement within the team.

As a Data Analyst at PitchBook, you will be responsible for analyzing sales, customer success, and customer support data to provide insights and drive business performance. You will work with various teams to evaluate strategies and guide stakeholders in making critical decisions.

The Sales Development Manager at PitchBook leads the New York Customer Success Associate team, guiding them to exceed sales goals through coaching and team development. The role includes conducting regular meetings, setting objectives, monitoring performance, and collaborating with Account Management leadership to ensure cohesive strategies for account growth.

As a Product Owner in Finance Operations at PitchBook, you will translate business requirements into actionable tasks for engineering teams, manage the product backlog, and ensure timely delivery of features. You will collaborate cross-functionally to improve finance technologies and provide reports to stakeholders. Strong analytical skills and a deep understanding of finance technologies are essential for success in this role.

The Sr. Program Manager at PitchBook drives strategic cross-functional initiatives, focusing on Salesforce Quote to Cash and SOX initiatives. Responsibilities include planning, scoping, implementation, and ensuring effective collaboration across teams to meet program milestones and deliverables. They prioritize work, manage risks, and provide program status reporting while implementing best practices in program execution.

The Sr. Analyst in AI will analyze technology trends in private markets, focusing on AI and Information Security. Responsibilities include conducting market research, maintaining datasets, engaging with clients, and developing research offerings to enhance PitchBook's insights.

The Sr. Analyst, AI role involves analyzing private market trends in AI and Information Security, conducting in-depth market research, publishing quarterly updates, maintaining datasets, engaging with clients, and developing research offerings. The analyst will also represent PitchBook Research externally and align healthcare coverage with corporate strategies.

The Sr. Analyst in AI will analyze private market technology trends in AI and Information Security, conducting in-depth research and publishing insights. Responsibilities include building datasets, attending conferences, engaging with clients, and developing innovative research offerings to enhance datasets and impact customer workflows.

As a Sales Development Representative at PitchBook, you will engage leads and drive sales by booking product demos. Responsibilities include communicating with prospective clients, maintaining CRM records, and collaborating with outside sales to understand client needs. You'll receive extensive training, support personal and professional growth, and contribute to the overall sales goals of the company.

The Salesforce Administrator at PitchBook will manage and optimize the Salesforce ecosystem to support Sales and Customer Success teams. Responsibilities include configuring Salesforce solutions, collaborating with cross-functional teams, implementing automation workflows, managing user roles, and providing training to enhance user adoption.

The Dataset Team Lead at PitchBook is responsible for managing a team to improve data quality and operations. This role involves onboarding new team members, providing mentorship, analyzing data integrity, and ensuring the operational efficiency of datasets. Key responsibilities include collaborating with global teams, driving improvements in data processes, and maintaining high quality standards for proprietary data.

The Data Operations Team Lead at PitchBook manages a team focused on improving and validating data quality within the PitchBook platform, ensuring efficient operations of datasets, onboarding new team members, and facilitating effective communication across the organization. Responsibilities include mentoring, conducting performance reviews, problem-solving data issues, and collaborating with various teams to enhance processes.

As a Primary Research Associate, you will focus on mastering PitchBook's Research Tool Suite, conduct outreach to verify and gather private market data, manage email and call campaigns, and work collaboratively to ensure data quality and accuracy while helping to enhance client relationships.

The Data Operations Associate at PitchBook focuses on mastering proprietary tools to conduct outreach and process data requests. Responsibilities include managing email campaigns, maintaining relationships with industry contacts, and ensuring data quality. The role emphasizes collaboration and improvement within the Data Operations team.

As an Analyst in Private Capital, you will conduct research and analysis on private equity and venture capital, develop research frameworks, utilize various data sources, write and edit research reports, manage client communications, and collaborate with data teams. This role significantly contributes to impactful research in the private capital industry.

The Customer Support Specialist at PitchBook provides direct support to clients through various channels. Responsibilities include addressing customer inquiries, documenting interactions in Salesforce, collaborating with colleagues, and contributing to the improvement of the customer experience. A strong focus on customer satisfaction and teamwork is essential.

The Sr. Product Marketing Manager will lead go-to-market strategies and product launches for PitchBook's Public Equity business. Responsibilities include developing messaging frameworks, collaborating cross-functionally, managing launch programs, and analyzing performance to drive product adoption within target market segments.

The Senior Sales Engineer at PitchBook is responsible for collaborating with sales and customer success teams to deliver customized API and data feed solutions to clients. They manage technical and business requirements, provide expert support, and enhance product offerings through feedback. Maintaining strong client relationships while demonstrating technical knowledge and industry trends is crucial.

As a Customer Support Specialist at PitchBook, you will provide direct customer support via phone, email, and chat. Your responsibilities include troubleshooting customer issues, achieving contact volume goals, and documenting interactions in Salesforce. You will work collaboratively with the support team and ensure a positive customer experience while identifying pain points that can inform product improvements.