PitchBook
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The Salesforce Administrator at PitchBook will manage and optimize the Salesforce ecosystem to support Sales and Customer Success teams. Responsibilities include configuring Salesforce solutions, collaborating with cross-functional teams, implementing automation workflows, managing user roles, and providing training to enhance user adoption.
The Dataset Team Lead at PitchBook is responsible for managing a team to improve data quality and operations. This role involves onboarding new team members, providing mentorship, analyzing data integrity, and ensuring the operational efficiency of datasets. Key responsibilities include collaborating with global teams, driving improvements in data processes, and maintaining high quality standards for proprietary data.
The Data Operations Team Lead at PitchBook manages a team focused on improving and validating data quality within the PitchBook platform, ensuring efficient operations of datasets, onboarding new team members, and facilitating effective communication across the organization. Responsibilities include mentoring, conducting performance reviews, problem-solving data issues, and collaborating with various teams to enhance processes.
As a Primary Research Associate, you will focus on mastering PitchBook's Research Tool Suite, conduct outreach to verify and gather private market data, manage email and call campaigns, and work collaboratively to ensure data quality and accuracy while helping to enhance client relationships.
The Data Operations Associate at PitchBook focuses on mastering proprietary tools to conduct outreach and process data requests. Responsibilities include managing email campaigns, maintaining relationships with industry contacts, and ensuring data quality. The role emphasizes collaboration and improvement within the Data Operations team.
As an Analyst in Private Capital, you will conduct research and analysis on private equity and venture capital, develop research frameworks, utilize various data sources, write and edit research reports, manage client communications, and collaborate with data teams. This role significantly contributes to impactful research in the private capital industry.
The Staff Software Development Engineer at PitchBook will architect and develop services, ensure platform quality, document architecture, provide technical guidance, and collaborate with engineers and product managers in an Agile environment. The role involves solving complex problems, leading technical teams, and contributing to a culture of innovation and excellence.
The Customer Support Specialist at PitchBook provides direct support to clients through various channels. Responsibilities include addressing customer inquiries, documenting interactions in Salesforce, collaborating with colleagues, and contributing to the improvement of the customer experience. A strong focus on customer satisfaction and teamwork is essential.
As a Quality Assurance Analyst in Customer Support, you will establish support quality standards, review interactions across channels, provide feedback to team members, analyze performance metrics, and assist in enhancing team performance through reporting and identifying training needs.
The Associate Program Manager supports Enterprise Business Operations by managing data collection and reporting for monthly and quarterly business reviews and OKR tracking. Responsibilities include building automated dashboards, publishing reports for leaders, and coordinating deliverables with stakeholders.
The Sr. Product Marketing Manager will lead go-to-market strategies and product launches for PitchBook's Public Equity business. Responsibilities include developing messaging frameworks, collaborating cross-functionally, managing launch programs, and analyzing performance to drive product adoption within target market segments.
The Product Marketing Manager at PitchBook will lead the execution of go-to-market strategies, monitor market trends, and generate competitive intelligence. Responsibilities include product launches, developing messaging for internal and external content, and collaborating across departments to enhance product positioning and drive engagement. The role requires strong analytical, communication skills, and expertise in SaaS and financial data.
The Staff Software Development Engineer will architect and deliver services for the PitchBook platform, guiding technical teams in building solutions for customers. Responsibilities include designing systems, ensuring non-functional quality, documenting architecture, and collaborating in an Agile environment. The role requires a deep understanding of cloud solutions and domain-driven design to guide architectural decisions, along with leading junior engineers and influencing product improvements.
As a Senior Sales Engineer at PitchBook, you will collaborate closely with Sales and Customer Success teams to deliver solutions leveraging PitchBook's API and data feed products. The role involves gathering client requirements, providing technical support, building client relationships, and enhancing product offerings based on user needs.
This role involves leading a Customer Success Associate team to exceed sales goals through coaching and development. The manager will foster a positive team culture, conduct meetings for knowledge sharing, support onboarding of new hires, track team performance, and ensure adherence to operational standards while partnering with leadership for account alignment.
The Customer Success Manager at PitchBook will support and cultivate strategic client accounts, driving customer retention and satisfaction through proactive engagement and tailored training. Responsibilities include onboarding new clients, conducting business reviews, serving as a product expert, and collaborating with account managers. Strong relationship-building and analytical skills are essential to succeed.
The Senior Product Designer for Deal Sourcing at PitchBook will design impactful user experiences for private equity investment professionals. Responsibilities include conducting research, developing innovative product designs, collaborating across teams, and optimizing the user experience throughout the product lifecycle.
As a Senior Product Designer, you will design impactful research experiences for customers, focusing on user-centered design. You will collaborate with teams to create intuitive products and manage the user experience across PitchBook's portfolio, contributing to product direction and prioritizing feature opportunities.
As a Customer Success Manager, you'll support key accounts, enhance client usage of the PitchBook platform, onboard new clients, conduct training, and advocate for client needs. You'll analyze customer health, engage with Account Managers for retention strategies, and manage relationships using Salesforce and Tableau.
As an Associate Recruiter at PitchBook, you will support the recruitment process by coordinating interviews, building relationships with hiring teams, screening candidates, and maintaining the Applicant Tracking System. You will play a key role in creating a positive candidate experience and ensuring hiring needs are met effectively.