Search the 13 jobs at Phocas Software

The 1st Line Technical Support Analyst will provide excellent customer support for Phocas software, resolving customer issues efficiently through various channels. Responsibilities include diagnosing software problems, managing support cases, documenting processes, and assuring customer satisfaction.

As a Sales Account Executive at Phocas, you will drive expansion sales and nurture relationships with existing customers. Your responsibilities include identifying upselling opportunities, delivering product demos, forecasting sales activity, and keeping updated with market developments. You will engage with customers proactively and attend industry events to showcase Phocas solutions.

As a HubSpot Administrator, you will optimize the HubSpot platform for marketing, sales, and customer success through system configuration, process automation, data management, and user support. You'll create reports, manage integrations, and ensure data integrity to enhance business efficiency and customer experience. Your role includes training users and troubleshooting issues.

The HubSpot Administrator will manage and optimize the HubSpot platform, focusing on system configuration, process automation, data management, and integrations to enhance the efficiency of marketing, sales, and customer success teams. Responsibilities include user support, reporting, and ensuring data integrity.

As a Customer Success Consultant at Phocas, you will enhance customer value from the software by driving brand awareness, providing training and support, onboarding clients, and identifying growth opportunities. Collaborating with internal teams, you will also work to improve customer experience and product offerings.

As a Sales Account Executive, you'll focus on expansion sales and nurturing relationships with existing customers, aiming to upsell and cross-sell. You'll guide customers through the sales process, conduct demos, forecast sales, and analyze customer accounts to create new opportunities. You'll work in a fast-paced environment, collaborating with a strong sales team.

As a Technical Presales Consultant, you will support sales teams by providing product demos, building customer relationships, and creating Proof of Concepts (POCs) using customer data to demonstrate Phocas software value and help drive revenue growth.

As a Senior Software Engineer, you will develop AI/ML products, explore tools like LLMs, and enhance customer interactions through innovative software solutions. You will collaborate with cross-functional teams, focusing on experimentation and iteration, while driving technical excellence in a dynamic environment.

As a Customer Success Consultant, you will ensure customers derive value from Phocas software, enhance user adoption, conduct account reviews, and drive revenue growth through training and excellent customer service. You'll collaborate with teams to improve processes and contribute to client onboarding and issue resolution.

As a HubSpot Administrator, you will manage, optimize, and support the HubSpot platform, focusing on system configuration, process automation, data management, and integrations. Your role includes creating reports and dashboards, ensuring data integrity, and providing training and support for users within marketing, sales, and customer success teams.

The HubSpot Administrator will manage and optimize HubSpot for marketing, sales, and customer success teams, focusing on system configuration, process automation, and data management. Responsibilities include user support, reporting, and ensuring data integrity through audits and deduplication. The role requires excellent communication skills and project management abilities.

The Technical Consultant will enhance customer experiences with Phocas software through onboarding and project management while building strong relationships and ensuring successful implementation. Responsibilities include scoping, planning, executing projects, analyzing customer needs, and maintaining communication with stakeholders for effective project completion.

As a 1st Line Technical Support Analyst, you'll provide exceptional customer service by troubleshooting issues related to products, ensuring smooth user experiences, and advocating for customer needs. Responsibilities include diagnosing problems, managing support cases via phone and email, and documenting processes while collaborating closely with colleagues and customers to enhance their experience with the software.