PatientPay, Inc.

PatientPay creates patient payment solutions for patients, medical groups, hospitals and revenue cycle management groups that delivers a full suite of products and services designed for today’s healthcare needs.

PatientPay is the leading end-to-end patient payment solution focused on the complex financial challenges facing specialty healthcare. PatientPay partners with specialty care medical groups and revenue cycle management (RCM) companies to capture patient payments during every step of care.

Consumers are becoming the largest buyer of healthcare in the United States, so specialty services such as labs, radiology, and anesthesiology rely on PatientPay to get paid more, faster and drive down the cost to collect. PatientPay drives a dramatic increase in patient payments through statements that align with patient Explanation of Benefits (EOB), flexible payment options, custom communications and a natural workflow for the billing staff.

Its solutions yield greater patient payment collections than traditional methods while driving down the cost to capture these payments. In addition, PatientPay gives patients a simple way to manage their healthcare-related financial obligations. The billing, payment, and reporting services are HIPAA and PCI Level 1 compliant, and reduce call volumes as well as time-intensive, error-prone, manual back-end efforts to process and reconcile traditional patient paper billing methods used today.

PatientPay was founded to bring to healthcare consumers the same type of payment solutions they use in retail and e-commerce environments. In 2012 PatientPay was granted three patents (U.S. Patent Nos. 8,155,983, 8,204,764 and 8,214,233) for its innovative process that underpins its solutions, which can be integrated with any healthcare management software. The company is headquartered in Durham, NC.