Benefits at Parallel Learning

The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.

The Provider Onboarding and Training Associate will facilitate onboarding and training for new providers, ensuring a positive experience while supporting them in delivering care. Responsibilities include hosting orientation sessions, updating training materials, and providing ongoing support throughout the onboarding process.

The Account Executive will manage the full sales cycle targeting K-12 schools, establishing relationships with district officials, and promoting Parallel's services. Responsibilities include prospecting, conducting demos, negotiating deals, and ensuring contract renewals, while collaborating with the customer success team to drive revenue growth.