Pangea Money Transfer
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As Strategy and Operations Manager, the candidate will assess market opportunities, develop business cases, conduct research to validate product fits, and communicate effectively with executives. They should possess strong leadership qualities and a deep understanding of customer interactions with digital products.
The Lead Fraud Analyst at Pangea will manage escalated fraud investigations, oversee chargeback management, track fraud metrics, and mentor team members. The role requires strong analytical skills to identify fraud patterns as well as providing training to customer service agents on fraud escalation.
The Manager, Strategic Insights at Pangea will assess market opportunities, develop business cases, conduct research, and communicate insights effectively to executives. This role involves leading quantitative focus groups, validating product fit, and serving as an expert on customer and competitor insights to facilitate strategic direction.