Overstory
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The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
The Customer Success Manager at Overstory will manage customer relationships from onboarding to contract renewal, coordinate with technical leads, and influence the product roadmap based on customer feedback. This role is focused on delivering customer success and driving growth in a mission-driven environment aimed at addressing climate challenges.
The Customer Success Manager at Overstory is responsible for onboarding, managing customer accounts, and ensuring customer satisfaction while renewing contracts and influencing product development.
The Senior Product Designer will lead the end-to-end design process for customer-facing products and internal tools, engaging in user research, creating prototypes, and ensuring design meets business and engineering constraints. The role encourages collaboration with cross-functional teams and contributions to the company's mission of addressing climate change through technology.
As an Engineering Manager, you will lead multiple product teams, manage up to 10 engineers, and ensure high-quality product delivery while fostering a supportive and inclusive work environment. You will drive technical decisions, grow engineering talent, and collaborate with cross-functional teams to achieve ambitious goals focused on vegetation management and data ingestion.
The Sales Development Representative will help Overstory grow by identifying new business opportunities and qualifying meetings for the Sales team within the climate-tech SaaS market. Responsibilities include prospecting utility accounts, maintaining CRM data, and collaborating with various teams. This role supports career growth through increased responsibilities as success is demonstrated.
As a Senior Engineer, you will improve web applications that help utility companies manage climate crisis risks. Your role includes enhancing product performance, scalability, and minimizing manual tasks in vegetation analysis. You will lead initiatives, mentor engineers, and collaborate with cross-functional teams in a remote-first environment.
As a Staff Engineer at Overstory, you will enhance web tools for utility companies to manage climate risks. Responsibilities include improving product performance, reducing manual processing, leading initiatives across teams, and mentoring engineers while working with technologies like React, Python, and PostgreSQL.
As a Senior Platform Engineer, you will build and maintain the Overstory platform, contribute to the codebase, support other engineering teams, and innovate solutions for complex technical challenges related to climate change.