The Customer Success Associate will build and maintain relationships with customers, coordinate onboarding, provide proactive support, resolve issues, conduct business reviews, and implement enablement programs to maximize customer engagement with Otter's solutions. They will also monitor performance metrics and act as the customer voice in internal discussions.

As a Full-Stack Software Engineer at Otter, you will develop and maintain back-end and front-end components, engage in architectural design, contribute to data-centric projects, participate in project planning, and work collaboratively in an agile environment to drive innovation.

As a Senior Product Designer at Otter, you will create user-centric products, primarily focusing on the Point of Sale system. Your role involves collaborating with product managers, engineers, and designers, participating in design critiques, and enhancing the design system to improve user experiences.

The Customer Success Manager will build relationships with restaurant clients, ensure customer satisfaction, coordinate onboarding, provide proactive support, drive strategic revenue growth through upselling, and conduct business reviews. This role also requires monitoring customer metrics and advocating for customer needs with internal teams.

As a Software Engineering Manager, you'll lead software engineering personnel, manage product lifecycles, analyze product requirements, and ensure effective resource allocation while collaborating with cross-functional teams to achieve project goals.

The Sales Enablement Specialist will develop and deliver training programs for sales teams, focusing on onboarding, creating learning content, and optimizing sales processes through data-driven approaches. The role requires collaboration with various teams to ensure effective sales training and support.

The Account Manager drives customer acquisition, retention, and engagement within a portfolio of 100+ accounts. Responsibilities include managing a sales pipeline, onboarding new customers, upselling products, and capturing feedback to enhance offerings while using analytics tools to optimize performance.

As a Senior Software Engineer at Otter, you will contribute to data-driven development, participate in strategic planning for internal tools, implement agile methodologies, and collaborate with a team to enhance technology. Your responsibilities also include writing and maintaining code, designing scalable systems, and driving innovation within the team.

As an Account Manager, you will acquire new customers, manage and optimize a portfolio of 100+ active accounts, drive engagement, and achieve sales targets. Responsibilities include onboarding customers, managing pipelines, analyzing performance data, and advocating for customer needs.

The Product Program Manager role involves managing product planning and prioritization, coordinating product rollouts, maintaining product features, managing stakeholder communication, and overseeing product knowledge management. The position also requires analytical skills and collaboration with product teams and engineers.

The Business Development Manager at Otter is responsible for building and maintaining partnerships, driving revenue growth, and collaborating with multiple teams. This role includes executing partnership strategies, negotiating deals, and improving processes for partner onboarding. The position requires strong analytical and communication skills, as well as experience in business development with QSR focused brands.

The Account Manager will focus on acquiring new customers and managing a portfolio of 100+ accounts. Responsibilities include customer acquisition and sales, onboarding new clients, driving customer engagement and retention, identifying upselling opportunities, and gathering customer feedback to improve products. This role involves using analytics tools to track performance and ensuring customer satisfaction while meeting sales targets.

The Senior Software Engineer at Otter will develop and operate complex systems, focusing on distributed systems and microservice architecture. Responsibilities include producing high-quality code, leading cross-functional projects, and improving engineering standards while working collaboratively in a dynamic environment.

The Business Operations Lead is responsible for managing and optimizing operational initiatives across onboarding, partnerships, and customer success teams. Key responsibilities include building analytics reports, leading onboarding programs, improving processes, collaborating with stakeholders, ensuring customer service excellence, and maintaining operational documentation.

The Business Development Representative will focus on acquiring partnerships with restaurants, leveraging skills in cold-calling and managing the sales cycle from discovery to negotiations. Responsibilities include achieving sales quotas, coordinating restaurant activations, and identifying ideal customers in a fast-paced environment.

As an Enterprise Franchise Account Executive at Otter, you will manage inbound and outbound sales leads, focus on selling software products to restaurant customers, and leverage your expertise to assist in increasing the customer base. Responsibilities include cold calling, meeting KPI expectations, following up with prospects, collaborating with teams, and demonstrating the value of products.

As an Engineering Manager at Otter, you will manage a team of engineers to deliver a technical roadmap and architectural systems. You'll set priorities, provide feedback, and communicate long-term visions to align with organizational goals while improving technology and fostering a collaborative environment.

As a Product Manager at Otter, you will define the roadmap for our System of Record Platform, ensuring data management and integrations with delivery services while driving automation and efficiency in restaurant technology solutions.

The Software Engineering Manager at City Storage Systems will lead and coach software engineering personnel, maintain relationships with business leaders, analyze product requirements, and provide project estimations. They will focus on balancing team workload and productivity to ensure product success.

The Enterprise Franchise Account Executive at Otter is responsible for generating leads, cold calling, and selling software solutions to restaurant customers. Key responsibilities include maintaining a high volume of touch points with clients, managing the sales cycle, and collaborating with other team members to maximize business opportunities.