As a Customer Success Associate, you will ensure customer satisfaction by managing integrations, building relationships, and collaborating with cross-functional teams. You will onboard new customers, monitor account health, and advocate for customer needs within the company. Your role includes facilitating communication between customers and internal teams to enhance user experience and drive value from payment technology solutions.

The Enterprise Account Executive at Orum will lead the end-to-end sales cycle, engage with business leaders to negotiate deals, build expertise in the financial infrastructure marketplace, and manage CRM databases. They will collaborate with internal teams, exceed quarterly quotas, and consult with product teams for market insights while fostering client relationships and problem-solving.

In this role, you will attract and engage top prospects, expand brand awareness, and build a cohesive ABM strategy targeting enterprise accounts. Responsibilities include overseeing Demand Generation, Sales Marketing, Brand Marketing, and developing data-driven marketing programs in collaboration with cross-functional teams.