The Maintenance Supervisor at OraSure Technologies, Inc. is responsible for managing preventive maintenance operations including oversight of maintenance technicians, scheduling, compliance with regulations, maintaining equipment records, and collaborating on new product development. This role emphasizes effective communication, teamwork, and adherence to safety protocols, with a focus on minimizing downtime and maintaining efficient manufacturing processes.

The role involves providing technical support for the Lateral Flow Strip (LFS) manufacturing process, identifying failure modes, collaborating on process improvements, conducting investigations, and maintaining documentation. Additional responsibilities include fabricating strips and developing operating procedures in a regulated environment.

The Director of Product Management - Sexual Health at OraSure Technologies is responsible for leading the development and execution of the product roadmap for sexual health products, managing product lifecycle, and driving business strategy for commercial success. The role involves cross-functional collaboration, market research, financial analysis, and team leadership to enhance product performance and grow the portfolio.

The Customer Care Representative at OTI serves as the primary contact for consumers, addressing inquiries related to product issues, billing, and complaints. They communicate with empathy, handle escalated calls, and may interface with various departments. This role requires a strong understanding of customer needs, proficiency in call center technologies, and flexibility to work various shifts including weekends and holidays.

The Customer Care Representative at OraSure Technologies facilitates communication with consumers, addresses inquiries via phone and email, and resolves complaints with professionalism. The role includes maintaining a strong understanding of products, handling escalated calls, and working independently under time constraints, all while showcasing adaptability in a remote work environment.

The Laboratory Technician I will prepare and qualify biochemical reagents, conduct testing and analysis of raw materials, identify process failures, and collaborate with teams to enhance manufacturing operations. Responsibilities include documenting findings and improving work instructions in adherence to quality standards.