Search the 42 jobs at OpenTable

The Customer Experience Supervisor at OpenTable is responsible for overseeing a team of CX Assurance Specialists, guiding them to meet performance goals, and ensuring high-quality customer satisfaction. The role involves conducting audits, analyzing performance metrics, providing training, and collaborating with cross-functional teams to enhance customer experience processes.

As an Enterprise Account Manager, you will manage relationships with restaurant groups, ensuring high client retention and satisfaction while promoting the utilization of OpenTable services. Responsibilities include delivering tailored training and presentations, resolving client issues, and collaborating with internal teams to optimize client operations and drive revenue growth.

As an Enterprise Account Manager, you will maintain relationships with restaurant groups and strategic accounts to drive client retention and satisfaction. Responsibilities include delivering tailored training, conducting business reviews, and collaborating with internal teams to support clients while optimizing their operations with data-driven insights.

The Enterprise Account Manager will manage a premium portfolio of restaurant groups, fostering high client retention and satisfaction. Responsibilities include building relationships, resolving issues, conducting business reviews, delivering training, and influencing product enhancements. The role aims to drive revenue growth through data-driven insights and client engagement.

As a Sales Development Representative at OpenTable, you'll be responsible for generating new business opportunities by qualifying leads, securing appointments for Account Executives, and conducting outbound prospecting activities. You'll educate potential clients about OpenTable's solutions and collaborate with the sales team to drive revenue growth.

The Account Executive will bring new restaurants onto OpenTable's dining network through a consultative sales approach, conduct product demos, achieve acquisition targets, and build high-level client relationships while utilizing Salesforce for strategic planning and execution.

The Enterprise Account Manager will manage relationships with restaurant groups post-sale, ensuring high client retention through effective communication, training, and support. Responsibilities include conducting business reviews, implementing engagement plans, and utilizing Salesforce for client interaction tracking. The role involves stakeholder management and staying informed on hospitality industry developments.

As an Account Executive at OpenTable, you will use a consultative sales approach to onboard new restaurants to the dining network, achieving acquisition targets and building trusted relationships. You will leverage Salesforce for strategic planning and engage in the hospitality industry through networking while being part of a supportive team that values feedback and growth.

As a Customer Support Representative, you will provide excellent service to OpenTable customers globally by addressing queries through various communication channels. You will log all interactions and ensure customer satisfaction by owning the resolution of issues while adapting to diverse customer styles.

The Support Manager will lead a team of Customer Service Supervisors, coach team members, analyze performance data, implement process improvements, and ensure excellent customer experiences while maintaining a supportive and effective team environment.

The Account Executive at OpenTable is responsible for acquiring new restaurant clients and enhancing relationships with existing ones. The role involves conducting customized product demos, driving revenue through strategic sales tactics, and utilizing Salesforce for sales management. Strong communication and discovery skills are essential, along with a passion for the hospitality and technology sectors.

The Account Manager, Enterprise at OpenTable will manage relationships with key restaurant groups, ensuring client satisfaction and retention. Responsibilities include delivering product presentations, resolving issues, providing operational data, and gathering client feedback for product improvements. The role requires travel and a strong passion for the restaurant industry.

As a Support Representative at OpenTable, you will provide exceptional support to customers, addressing inquiries about products through various communication channels and ensuring their satisfaction. You are expected to have excellent communication skills, manage problem resolutions effectively, and log interactions in the CRM system.

The Customer Support Specialist will provide excellent customer service to OpenTable's clients, primarily through phone, email, and chat. Responsibilities include answering queries, troubleshooting issues, and managing customer relationships while maintaining a positive and helpful demeanor. Knowledge of the restaurant industry and proficiency in German and English are essential for this role, focusing on customer satisfaction and effective resolution of challenges.

As a Sales Development Representative, you will generate sales leads and assist with prospecting to schedule appointments for Account Executives. Responsibilities include implementing lead generation programs, crafting sales messages, providing sales support, and keeping management updated on activities. Some travel for training and trade shows is required.

As a Sales Development Representative, you will generate sales leads, assist with prospecting, implement lead generation programs, craft sales messages, provide support to sales teams, and report on activity. Collaboration and customer success are critical elements of this role.

As a Sales Development Representative, you will generate sales leads, assist with prospecting for Account Executives, implement lead generation programs, craft sales messages, provide support to sales teams, and prepare reports while ensuring customer satisfaction.

The Account Manager at OpenTable is responsible for customer retention and revenue growth within a territory of restaurants. They work closely with customers to enhance product adoption, provide strategic insights, and maintain strong relationships, while also collaborating with internal teams and staying current on industry trends.

The Account Manager at OpenTable will cultivate relationships with restaurant clients, assist them in optimizing reservation flows, and identify sales opportunities for marketing tools. Responsibilities include tracking sales activities in Salesforce, leading monthly meetings with elite members, and addressing customer concerns through collaboration with various departments. The role requires strong analytical, presentation, and interpersonal skills to support business decisions and promote client retention.

The Marketing Manager will coordinate marketing projects, manage go-to-market executions, and partner with sales and marketing leads for restaurant campaigns. The role involves data analysis, monitoring market trends, and collaborating with cross-functional teams to develop effective marketing initiatives.