Octopus Energy
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As an EV Sales Specialist, you will engage with customers interested in electric vehicles, manage the sales pipeline from lead to delivery, provide exceptional customer service, and collaborate with internal teams. You will educate customers on electric leasing while seeking feedback to enhance the service experience.
As an Electric Vehicles Sales Specialist, you will manage customer sales related to electric vehicles, focusing on the salary sacrifice product. Your responsibilities include handling the entire sales pipeline, ensuring customer satisfaction, and developing relationships with clients.
Octopus Energy is seeking individuals who are passionate about renewable energy to join their growing team in Spain. They encourage spontaneous applications as they are expanding across various departments and may not contact applicants immediately.
As a Customer Service Representative, you will assist customers via email and phone, handle complaints, and process cancellations and contract amendments. You will work closely with colleagues to solve complex issues, draft and send invoices, and identify improvement opportunities in service delivery, all while being part of a passionate team.
As a Sales Representative in the field, you will identify and engage potential customers for electricity and gas, present tariffs, build relationships, and ensure sales targets are met. You will also report on sales activities and performance.
The Data Coordinator at Octopus Energy Generation will be responsible for maintaining data integrity and governance across master data in the central data model and digital twin, ensuring accurate records and processes, and contributing to management information and reporting by collaborating with stakeholders and continuously improving data management practices.
As a Heating Engineer at Octopus Energy, you will install Air Source Heat Pumps in customer homes, ensuring a high-quality service. You will collaborate with the installation team, review mechanical drawings, and learn about new technologies through training. Experience in heating system installation is essential, with a minimum Level 2 NVQ required.
The Business Development Executive will help SME customers transition to electric vehicle fleets by developing and managing sales pipelines, providing customer support, and collaborating with internal teams to enhance service offerings. The role requires a passion for electric vehicles and excellent customer service skills.
As a Customer CRM Manager, you will enhance customer experience through effective communication strategies and digital journeys. You will analyze communication impacts, prioritize key messages, collaborate on content, and manage customer interactions using marketing tools. You will strive to create seamless and engaging customer experiences while supporting the overall business objectives.
The Low Carbon Support Team Lead will manage and inspire a team of Customer Service Support Specialists, focusing on exceptional support for customers transitioning to low carbon technology. Responsibilities include coaching, improving service delivery, and fostering relationships with customers and stakeholders. The role requires strong communication skills, adaptability, and a pro-active approach in a fast-paced environment.
The Low Carbon Support Team Lead will oversee a team of Customer Service Support Specialists, enhancing customer experiences with low carbon technologies. This role involves coaching, driving improvements, and collaborating with field teams to ensure high-quality service delivery and customer satisfaction during installation processes.
As an Insulation Engineer, you will install cavity wall and loft insulation in domestic properties while ensuring compliance with safety checks and technical specifications. Your role includes managing materials, providing customer service, and adhering to health and safety practices. You'll work collaboratively with your team to deliver high standards of installation with minimal disruption.
The Insulation Engineer will provide cavity wall and loft insulation services to ECO customers, ensuring compliance with safety and technical specifications. Responsibilities include achieving competencies in customer service, performing safety checks, managing van stock, and delivering high-standard installations while effectively communicating with customers and team members.
The Insulation Engineer will be responsible for installing cavity wall and loft insulation in customers' homes, ensuring compliance with technical specifications and safety standards. They will deliver exceptional customer service, manage van stock, and perform health and safety checks while adhering to company policies.
The Insulation Engineer will provide customer-focused cavity wall and loft insulation installation services while adhering to health and safety standards. Responsibilities include installing insulation, managing van stock, performing safety checks, and ensuring customer satisfaction through effective communication.
As a Heating Engineer at Octopus Energy Services, you will install Air Source Heat Pumps in customer homes, ensuring a high-quality customer experience. You'll work alongside a team to deliver installations, review technical specifications, and continuously learn about new technologies. Candidates will receive training and support in transitioning to renewable energy technologies.
The Heating Engineer will install Air Source Heat Pumps in customer homes, working as part of a team to ensure a high-quality experience. Responsibilities include technical collaboration, training on new technologies, and effective customer communication.
As a Heating Engineer, you will install Air Source Heat Pumps in residential properties, collaborating with a team to review specifications and work with electricians. You will undergo training on emerging technologies while ensuring a high-quality customer experience.
As a Heating Engineer at Octopus Energy Services, you will be responsible for installing Air Source Heat Pumps and collaborating with electricians. You'll provide excellent customer service and continuously learn about new heating technologies. Qualifications include Level 2 NVQ in Plumbing and Heating or Gas qualifications, along with experience in boiler installations and heating system design.
As a Heating Engineer at Octopus Energy Services, you'll install Air Source Heat Pumps in customers' homes, applying your plumbing and heating expertise. Your role will include collaborating on technical specifications, commissioning systems with electricians, and learning about renewable technologies. Training is provided to enhance your skills for a sustainable future.