Octopus Energy
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Join Octopus Energy ECO as a Plasterer responsible for installing insulation in customers' homes. Collaborate with other trades to ensure energy-efficient solutions while delivering excellent customer service. Travel may be required, and experience in plastering and a clean driving license are essential.
As a Carpenter at Octopus Energy, you will work in a two-person team to install insulation in homes, ensuring customer satisfaction while gaining new skills and collaborating with electricians and heating engineers. You will manage van stock and may travel across the UK for work, focusing on enhancing energy efficiency for vulnerable customers.
As a Customer Onboarding Specialist at Octopus Energy, you will serve as the first point of contact for potential customers, guiding them through their journey and helping them select energy tariffs that suit their needs. Your role involves delivering exceptional customer service, addressing inquiries, and promoting Octopus Energy's products over the phone.
The Sales Team Lead will manage a frontline sales team that focuses on promoting and installing solar panels. Responsibilities include developing sales pipelines, implementing performance management, recruiting team members, ensuring outstanding customer service, and collaborating with other managers to enhance sales performance.
The Digital Marketing & CRM Specialist will drive digital strategies, managing marketing campaigns and customer relationships. Responsibilities include optimizing PPC campaigns, improving website conversion rates, analyzing trends, and creating data-driven reports to enhance customer acquisition and retention.
As a Sales Representative in the field, you will identify and engage potential customers for electricity and gas services, present tariffs in personal meetings, build customer relationships, and ensure sales targets are met for your area, all while reporting on sales performance.
As a Financials Manager at Octopus Energy, you will lead financial forecasting, analyze margins, and provide insights to optimize financial performance. You will collaborate with various teams to ensure financial strategies align with growth objectives and develop margin optimization strategies while preparing monthly performance reports.
In this customer service role at Octopus Energy, you will assist customers via email and phone, handling inquiries and complaints. You will work closely with team members to develop solutions and processes, process cancellations, contracts, and payments, and contribute to identifying areas for improvement. Fluency in German and English is required.
As a GaLa-Bauhelfer in, you will be responsible for securely preparing the foundation for heat pumps, including excavation, drainage layer installation, and precise core drilling. You will work with prefabricated materials and ensure quality as part of the team's effort towards sustainable energy solutions.
As a Backend Developer at Octopus Electroverse, you will develop web service backends for their electric vehicle management platform using Python and Django. You'll work in a cross-functional team, supporting the Electroverse ecosystem and implementing high-quality software solutions. This role offers a chance to influence backend development and contribute to exciting electric vehicle projects.
The Associate Director will lead commercial relationships with development partners, drive innovation, and oversee the management of OEGEN's renewable energy development portfolio while reporting on fund objectives and maintaining compliance with governance frameworks.
The Analytics Engineer will work between data and finance teams to develop automation tools, data pipelines, and integrations. Responsibilities include building SQL models, supporting audits, and creating dashboards to enhance efficiency across Octopus's business operations.
The Data Engineer will design, implement, and maintain data solutions to enhance operational effectiveness. Responsibilities include developing data pipelines, managing database architectures, automating data processes, generating performance reports, and ensuring data quality. Collaboration with various teams is also key to align data solutions with business objectives.
As a Heating Engineer, you will work as part of a team to install Air Source Heat Pumps in customer homes. You will leverage your knowledge of heating systems and carry out tasks like reviewing technical specifications, collaborating with electricians, and learning new technologies in a training program.
As a Sales Team Lead, you will manage a frontline sales team focused on engaging domestic customers to adopt Low Carbon Energy Products. Your role includes mentoring team members, optimizing sales processes, ensuring exceptional customer service, and achieving sales targets, all while promoting a culture of performance and continuous improvement.
Progettista di Impianti Termotecnici si occupa di progettare e valutare impianti di pompe di calore, assicurando efficienza energetica e conformità alle normative. Collaborerà con il team e installerà soluzioni innovative nel settore.
As an Operations Specialist, you will support the team in managing backoffice processes within the energy and gas sector, enhance customer experience, utilize IT systems, monitor billing processes, and ensure compliance with regulations. You will also manage contracts and contribute to continuous improvement efforts.
Octopus is seeking enthusiastic individuals for internships, emphasizing a genuine passion for renewable energy. Internships are currently speculative, and applicants are encouraged to submit a cover letter and relevant profiles, although there may be a wait of up to six months for a response.
Octopus Energy is seeking motivated individuals who are passionate about renewable energy and want to contribute to the revolution in the energy sector. The company aims to make clean energy accessible for everyone while providing outstanding customer service.
The role involves providing exceptional customer service by assisting clients via phone, email, and in-person interactions. You'll help customers with inquiries, ensuring a seamless experience without transferring them between departments. Continuous learning and problem-solving are key aspects of the job, contributing to the company's growth while prioritizing customer satisfaction.